- CACI International (Denver, CO)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2 /3 teams to address complex problems. As part of a ... triage, and resolution for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. Analyze, troubleshoot, and resolve… more
- Diageo (Montgomery, AL)
- …issues to hand over/follow up on listed in RED). + Report out at Production Tier 2 meeting with fellow team leads with items pertaining to maintenance + ... and complete work order with all specified approvals. + Ensure attendance at daily Tier 1 (operations shift handover) meetings to understand the events of the last… more
- Insight Global (Wenatchee, WA)
- …assess insurance certificate compliance and endorsements in accordance to Lower Tier Agreement Requirements. You will request and review Subcontractor insurance ... with non-compliant insurance certificates and collaborate with the Senior Insurance Specialist , Director of Contracting, and Project Teams to coordinate resolutions.… more
- Center For Health Information And Analysis (Boston, MA)
- …of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter ... and Problem Solver: + Ability to analyze and resolve tier 1 and 2 issues, escalating when...Service & End User Support Level II; Deskside Support Specialist Salary is commensurate with experience Salary Range: Level… more
- Bristol Myers Squibb (Tampa, FL)
- …requirements. Additionally, the role requires addressing, solutioning and resolving vendor issues, Tier 2 inquiries, escalations, ad-hoc inquiries, as well as ... file, etc. + Acts as point of contact for escalation and resolution of Tier 2 queries, plan interpretation and appeals. + Responsible for ensuring internal… more
- Abbott (Temecula, CA)
- …procurement services that meet expectations. + Drives reduced total cost of ownership by optimizing Tier 2 and Tier 3 supply chains. + Leverages extensive ... high employer contribution. + Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU… more
- Robert Half Technology (Atlanta, GA)
- …communication abilities, and a proactive approach to problem-solving. Key Responsibilities + Provide tier 1 and tier 2 technical support for desktops, ... We are seeking a skilled and customer-focused Desktop Support Specialist to join our team in Atlanta. This role...team members on projects and system upgrades. Requirements + 2 + years of experience in desktop support or IT… more
- GovCIO (Vista, CA)
- …Support Professional (CSP) (IT Specialist ) with an active Secret Clearance to provide Tier 2 Level field support. The CSP's workload is tracked through DEA's ... environments and Microsoft software + Experience troubleshooting and resolving Tier 1 and 2 hardware and software...Experience troubleshooting and resolving Tier 1 and 2 hardware and software problems **Clearance Required:** Active Secret… more
- Insight Global (Andrews Air Force Base, MD)
- …Unified Capabilities Requirements, and Time Division Multiplexing (TDM). Essential Job Functions * Provide Tier 2 and Tier 3 support for Voice systems. * ... employer is seeking a Secret Cleared LAN VoIP Network Specialist II to work onsite at Joint Base Andrews,...troubleshoot and resolve any emergency voice outage within two ( 2 ) hours of notification. * Provide routing network troubleshooting… more
- TEKsystems (Pierre, SD)
- …TO WORK ON-SITE IN PIERRE, SD** 1. 3 years of experience in desktop support 2 . CompTIA A+, CompTIA Network+ or CompTIA Security+ 3. Must have an Active Secret ... IN PIERRE, SD ** Under general supervision, the candidate will provide second- tier support to end-users for PC, server, mainframe applications and hardware. The… more