- Tyto Athene (Washington, DC)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... ** Tier 3 Digital Forensics and Incident Response Analyst ** . You will play a critical role in...requirements to report to client site to for incident support as needed **Clearance:** + TS/SCI Clearance required **About… more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service ... About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing...(KCS) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst certification (within 6 months)… more
- IBM (University Park, PA)
- …ticketing system, ensuring timely resolution or escalation * Escalate unresolved issues to Tier 2 or Tier 3 support teams as needed * Assist with ... and responsibilities** IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users… more
- TEKsystems (Overland Park, KS)
- …system (eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation ... on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2 / Tier 3 teams for unresolved/complex incidents. - Participate in shift… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- RKON (Chicago, IL)
- About us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the mergers and ... deliver to our customers. About the position: RKON is seeking a Cyber Security Analyst to work on the client-facing Security Operations Center (SOC) - Assurance and… more
- Parker Hannifin Corporation (Erie, PA)
- … Analyst - Site Support to provide day-to-day tier 1 and tier 2 support for office and production environments. The ideal candidate will have ... IT Infrastructure Site Support Analyst Location : ERIE, PA,...computer hardware * Strong tier 1 and tier 2 support skills with...Strong tier 1 and tier 2 support skills with a focus on… more
- Parker Hannifin Corporation (North Haven, CT)
- IT Infrastructure Senior Analyst - Site Support Location : NORTH... 1, tier 2 , and tier 3 IT infrastructure support . + Project management ... seeking a highly skilled and proactive IT Infrastructure Senior Analyst - Site Support to join our...vendor management, combined with the ability to provide comprehensive tier 1, 2 , and 3 support… more
- Parker Hannifin Corporation (Erie, PA)
- IT Infrastructure Senior Analyst - Site Support Location : ERIE,... 1, tier 2 , and tier 3 IT infrastructure support . * Project management ... seeking a highly skilled and proactive IT Infrastructure Senior Analyst - Site Support to join our...vendor management, combined with the ability to provide comprehensive tier 1, 2 , and 3 support… more
- State of Georgia (Fulton County, GA)
- …and supervision to complete annual budget recommendations. - State agency portfolio contains Tier 2 agency assignments, with few exceptions - Consistent ... - 0- 2 years of work experience Policy Analyst 2 ($70,000) - Only needs review...2 ($70,000) - Only needs review and intermittent support from Division Director and Coordinator to complete annual… more