- M. C. Dean (Falls Church, VA)
- …+ Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. + Communicate with customers, manufacturers, vendors, ... will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and...success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical… more
- Leidos (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... operational performance. + Provide Tier 1 & Tier 2 support , troubleshooting and...Minimum of 7 years of experience as a System Engineer on programs of comparable scope, complexity, and scale.… more
- Actalent (Fort Belvoir, VA)
- Job Title: CSR Engineer Job Description Join our team as a Customer Success...+ Experience with Tier 1, Tier 2 , and Tier 3 Support (60%, ... 30%, 10% breakdown). + Understanding of licensing for our client or similar competitors. + Help desk experience with a focus on customer service and a positive attitude. + Experience with ticketing systems and processes. Additional Skills & Qualifications +… more
- Proven IT (Westchester, IL)
- …Technology or related field preferred. - 2 + years of experience in technical support , endpoint deployment, or Tier II Help Desk role. Technical Skills - ... healthcare technology initiatives. Working closely with the Project Manager, Tier III Engineers, and Support team, this...Services (MNS) or Project Engineering roles. Future opportunities include Tier III Engineer , Project Engineer ,… more
- Jack Henry & Associates (Allen, TX)
- …Technical Support Representatives, and 2 Supervisors that handle all escalated support cases. This environment is a Tier III support role ... with the following examples as areas you can progress to: Technical Support Engineer , Senior Technical Support Engineer , Manager, or Supervisor.… more
- TekSynap (KS)
- …systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I ( Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level ... the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of...a range of hardware and software solutions. + Two ( 2 ) years of hands-on experience installing, diagnosing, troubleshooting, and… more
- Truist (Richmond, VA)
- …minor, which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2 ... review the following job description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support for Copilot M365 and Viva… more
- CACI International (College Park, MD)
- …accessing and using IT systems. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Eight ... Administrator to join our team. **Responsibilities:** As a Mid-Level Linux Infrastructure Engineer with Networking Experience, you will play a pivotal role in… more
- Medtronic (Irvine, CA)
- …offering possible scenarios and solutions. + Lead Tier 3 Operations Scheduling and Tier 2 Materials meetings to surface and resolve exceptions. + Own Plan vs ... manufacturing with demand, aiming for zero backorders and backlog. + Support network transfer projects and balance ramp-down activities to maintain uninterrupted… more
- The Clorox Company (Houston, TX)
- …, including helping with contractors. Environmental responsibilities will include wastewater permits, Tier 2 reporting, SWP3, SPCC, recycling and zero waste to ... project work as needed, with direction from the Plant Engineer . **What we look for:** + ( 2 ...and a good understanding of Environmental Standards (EPA, RCRA, Tier II, County Permitting, etc.) + Demonstrated leadership &… more