- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... service desk ticketing system and knowledgebase, as well as directly to stakeholders. The Tier 2 Support Technician provides support for maintaining… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
- CACI International (St. Louis, MO)
- Systems Administrator - Tier 2 Desktop Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Travel: Local * * * **The Opportunity:** CACI is looking for a Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End… more
- Insight Global (San Francisco, CA)
- …up to 40 support tickets per day with efficiency and accuracy. - Provide Tier 2 support for MacOS and Windows environments. - Troubleshoot and resolve ... Job Description Insight Global is hiring a Tier 2 Helpdesk Technician ....+ years of experience in a Helpdesk or IT Support role. - Strong proficiency with both MacOS and… more
- Dobson Fiber (Oklahoma City, OK)
- p>The Technical Support Tier 2 under...to 5 years of experience working in a Help Desk/ Tech Support position. Working knowledge of various ... product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating system to create… more
- TEKsystems (Overland Park, KS)
- …system (eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation ... on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2 / Tier 3 teams for unresolved/complex incidents. - Participate in shift… more
- Insight Global (New York, NY)
- …2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
- Robert Half Technology (Nashville, TN)
- …currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support...+ IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability… more
- Parker Hannifin Corporation (Erie, PA)
- …Infrastructure Analyst - Site Support to provide day-to-day tier 1 and tier 2 support for office and production environments. The ideal candidate ... computer hardware * Strong tier 1 and tier 2 support skills with...Foundation, strongly preferred * CompTIA A+, preferred * CompTIA Tech +, preferred * CompTIA Network+, preferred Skills: * Strong… more
- Leidos (Las Cruces, NM)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client ... Modernization Sector at Leidos has an opening for a ** Tier II Network Technician ** to support...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more