- Schrdinger (NY)
- …Directory, Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop, server, network, and application ... You will ensure the stability and efficiency of the systems that support our scientific applications and business operations. Your expertise will be crucial… more
- Colonial Pipeline Company (Alpharetta, GA)
- …us drive innovation and quality across our operations! **What You Get to Do:** + Provide Tier 2 technical support for instrument maintenance and repair, ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...United States, transporting more than 100 million gallons or 2 .5 million barrels per day. Colonial transports various grades… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …SAP or classified environments + 0- 2 years of experience in Tier 1 or Tier 2 IT support roles + Basic knowledge of Windows Server or Linux-based ... skills + Interest in growing into Tier 2 or Tier 3 IT support...United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software… more
- NuAxis Innovations (San Francisco, CA)
- …Documents, tracks, and monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... discussion with users and hands-on assistance. + Provides on-site support to end users on a variety of issues....technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- NuAxis Innovations (Washington, DC)
- …experience and training. The Service Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk. Work is performed ... ** Tier I Service Desk Specialist** Location **Washington, DC**...passwords, security tokens, PINs, and other administrative account management support activities as needed. + All work will be… more
- Compass Minerals America Inc. (Overland Park, KS)
- …add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... telecommunications equipment, and client/server/cloud application software. Additionally, 3rd party depot/warehouse support . + Support may be over the phone, in… more
- Mom's Meals (North Jackson, OH)
- …accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow up ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work… more
- Affinius Capital (San Antonio, TX)
- …advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track support ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- Defense Health Agency (TX)
- …positions at any of the tiers listed below: Tier 1: $121,020 - $300,000 Tier 2 : $145,000 - $320,000 Tier 3: $165,000 - $336,000 Compensation Information: ... of military units and individuals. Additionally, the Killeen community is a model of support for Army families. There are lots of resources and networks available to… more
