- Insight Global (Braintree, MA)
- …healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or services forwarded ... support, or assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding eg Meraki, Cisco, Aerohive, Ruckus,… more
- Patterson Companies, Inc. (St. Paul, MN)
- …that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound customer ... of verbal guidance and remote connection to the customer's computer(s). The specialist documents the type of inquiry, clarifying details, steps taken, resources… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier -1.0-helpdesk- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services to support KDS and our ... medical clinics, and dental clinics. + Serves as a top- tier specialist responsible for designing, implementing, and...for the most complex system issues, serving as the escalation point for Tier 1 and … more
- New York State Civil Service (Rochester, NY)
- …HELP No Agency Information Technology Services, Office of Title Information Technology Specialist 3 (Information Security), ref #Roch23 Occupational Category IT ... Perform additional duties as assigned. Minimum Qualifications Information Technology Specialist 3 (Information Security)Non-competitive: five years of… more
- US Tech Solutions (San Diego, CA)
- …safety compliance, and escalation resolution. **Responsibilities:** + Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time ... enhance customer safety and experience, collaborating closely with cross-functional teams including Tier 3 support, product, analytics, and content teams. You… more
- The Greentree Group (Reynoldsburg, OH)
- …amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier . Flexible/hybrid working schedules and 11 paid holidays, in ... Customer Support Specialist + Are you a customer service enthusiast...may be considered. + Minimum one (1) to three ( 3 ) years' experience in a business environment. + Strong… more
- Dollar Tree (Chesapeake, VA)
- …expert (SME) for the Workday Talent Management and Learning modules. + Resolve Tier 3 escalated issues by performing root cause analysis, advanced ... **Talent Technology Specialist ** **Position Summary:** We are seeking a detail-orientated...troubleshooting, and system corrections. + Partner with Tier 2 teams to ensure seamless escalation ,… more
- University of Pennsylvania (Philadelphia, PA)
- …client requests, prioritizing existing inquiries, and resolving outstanding tickets. + Act as tier 2 escalation point for client issues and requests. + ... and resources, and much more. Posted Job Title Senior IT Support Specialist Endpoint Management Job Profile Title Information Technology Support Specialist … more
- Excentium (San Antonio, TX)
- …Army Medical Center (BAMC) San Antonio Tx. MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Brooke Army Medical Center ... Service Desk Specialist II Summary Title:Service Desk Specialist ...relationships through deep problem understanding, ensuring timely resolution or escalation , communicating promptly on progress, and handling customer issues… more