- Dentons US LLP (Kansas City, MO)
- …implementation projects from initiation to completion. + Installation of a middle tier application layer when required. + Provide third line applications support and ... monthly patching, change and inventory requests, health checks and escalation and outage protocols + Monitor system performance, identify...end user issues and service desk tickets where Level 3 support is required + Participate in outage calls… more
- V2X (Springfield, VA)
- …and SolarWinds. The Senior Network Engineer serves as the highest internal escalation tier for the Networking O&M team providing advanced troubleshooting ... streamline logistics, and enhance readiness. Aligned around a shared purpose, our $ 3 .9B company and 16,000 people work alongside our clients, here and abroad,… more
- Citigroup (Getzville, NY)
- …Hybrid role based in Getzville, NY. This position will require a minimum of 3 days a week in-office. Asset Servicing is a Markets Operations group represented ... delivering solutions while collaborating with multiple stakeholders. + Be a senior escalation contact for internal and external stakeholders. Understand the scope of… more
- The Walt Disney Company (Orlando, FL)
- …implementation across ServiceNow HRSD and Employee Center Pro + Oversee Tier 2 engineering support for production ServiceNow solutions, ensuring high availability ... methodologies (Scrum, Kanban) to drive efficient, value-driven delivery + Serve as escalation point for complex technical issues and architectural decisions + Lead… more