- Epsilon, Inc (Weaverville, NC)
- …**The Solution Center Culture** : Epsilon's Solution Center is comprised of skilled Tier 1 - 3 service technicians who provide 24/7/365 ... problems using diagnostic software and/or technical troubleshooting processes. + Create service desk tickets utilizing ConnectWise Manage ticketing software and… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …This process is currently taking 10+ weeks. Day to day tasks include: * Handle Tier 1/2 Service Desk escalations through tickets, phone, or Teams. * ... with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and...Medical, Dental, and Vision offerings 2. Weekly Direct Deposit 3 . Paid Holidays and Personal Time Off 4. 401(k)… more
- TekSynap (Washington, DC)
- … system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user support, Desktop services ... management on program + Demonstrate IT experience within past 3 years of similar size/scope + Experience in supervising...to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's… more
- TEKsystems (New York, NY)
- …from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. Title: Help Desk Contractor Duration: 6 month extendable contract - possibility to go FTE ... tracking. *Perform ticket triage and escalate tickets to Level 3 as appropriate. *Assist with automation or AI tool...progress, blockers, and insights. Required Skills & Experience *Help Desk or IT support experience: 2-4 years minimum in… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk ) support for problem identification, diagnosis, and ... to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System...operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of… more
- Tyto Athene (San Diego, CA)
- …in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...3 + years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Sulzer Pumps US Inc. (Easley, SC)
- …includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves ... Summary:** The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support...Improvement** - Use ServiceNow to manage and resolve help desk tickets.- Document solutions and contribute to knowledge base… more
- Magnus Veracross (Wakefield, MA)
- …of our new Global HQ. Responsible for workplace management, front desk reception, facilities coordination, and providing administrative and event support to ... Operations & Facilities + Own day-to-day workplace operations, including front desk coverage, reception, and office environment upkeep. + Manage incoming/outgoing… more
- BorgWarner Inc. (Bellwood, IL)
- …months between the spring and fall semesters. KEY ACCOUNTABILITIES + Perform entry-level service desk (aka help desk ) functions including call ... Technology at the entry-level from the perspective of a Tier -One Automotive Supplier. We are seeking IT Interns for...hardware including monitors, keyboards, and printers. + Follow standard service desk procedures. + Track and route… more
- Amentum (Camarillo, CA)
- …that date._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...1 year of IT-related support experience, preferably in a help- desk or customer support role + Or High school… more