- Amentum (Centennial, CO)
- …CO._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software ... to your technical experience, you also have exceptional customer service skills and are willing to go the extra...experience + Or High school diploma/GED, and at least 3 years of IT help desk support… more
- Actalent (Fort Belvoir, VA)
- …and JIRA. + Bachelor's degree in a relevant field. + Experience in Tier 1, Tier 2, and Tier 3 Support. + Understanding of licensing, particularly Our ... Client or competitor licensing. + Help desk experience with a focus on customer service and maintaining a positive attitude. + Experience with ticketing systems.… more
- Dobson Fiber (Oklahoma City, OK)
- …product offerings using step by step solutions in a call center environment. The Tier 2 Support Techs work within the Dobson operating system to create detailed work ... INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work with and… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the IT ... and repairs computer hardware and software systems, and provides Tier I/II technical assistance to system users. * Perform...Service Support Associate and/or BTS Service Support… more
- Idea Entity (Rustburg, VA)
- … Tier 1 (onsite/help desk ), Tier 2 (subject matter support), and Tier 3 (vendor) support + Liaise with vendors and other IT personnel for problem ... who: + Acts with a Customer-First mindset - empathizing and building trust through service + Takes initiative and Gets Stuff Done without waiting for direction +… more
- Wheeler Machinery (Salt Lake City, UT)
- …science, information technology, or other related discipline. + 3 -5 years of experience in tier III Help Desk or IT support environment. + 3 -5 years of ... who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and… more
- Brockton Hospital (Brockton, MA)
- …organizational standards and align with user workflow needs. . Escalates issues to Tier 3 support when appropriate, maintains communication on progress, and ... . Ability to use and configure Halo ITSM (or an equivalent service desk system) for managing incidents, service requests, workflows, and documentation.… more
- Seattle Art Museum (Seattle, WA)
- …+ Work with Director of Facilities to determine priorities for maintenance and service activities + Perform periodic site visits with Director of Facilities + ... and maintain stock of parts + Develop cleaning equipment service requirements and plans + Contribute to the establishment... and 1,000 hours worked, SAM makes a discretionary 3 % employer contribution regardless of participation and provides an… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …contribution to our company-wide sales endeavor, particularly dedicated to the highly competitive tier 3 auto business sector. In this base + commission role, ... the team and organization. **Qualifications:** + Advanced knowledge of Tier 3 automotive dealerships + Digital marketing...Ads Manager, and programmatic DSPs + Proficiency in Jira service desk + Experience with Salesforce or… more
- THOR Solutions, LLC (Great Lakes, IL)
- …Warfare Engineering School Command in Great Lakes, IL. Typical Physical Activity: Desk /computer work in an office environment and training/instructor work in a ... OR equivalent instructor training course; + At least three ( 3 ) years technical experience in the subject matter hired...possess one of the following sets of qualifications: + Tier I (Master Level): An Electrician's Mate AND a… more