- Chenega Corporation (Oakton, VA)
- …and automation processes for new applications. + Sets up administrator and service accounts. + Maintains system documentation. + Interacts with users and evaluates ... + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more
- TekSynap (Ashburn, VA)
- …The Incident Support Manager supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business ... first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses....and reporting. The NOC is staffed 24x7x365 with three ( 3 ) shifts of mid to senior level contract technicians,… more
- Leidos (Lorton, VA)
- …seeking an experienced ServiceNow Software Development Manager, to join an internal service center group under the Digital Modernization Sector and the Repeatable ... the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and the IT Asset Management (ITAM) module, specifically Software… more
- State of Massachusetts (Boston, MA)
- …Matter Expert (SME) for all Windows technologies Additionally, a key resource providing Tier 3 backup and escalation support for the Apple environment and ... equivalent combination of education and directly related experience * 3 years of experience supporting working with a management...Entra ID and Office 365 * Prior experience with service desk software. Preferred Qualifications: * Experience… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... and financial wellbeing + 401(k) Plan with a 100% match on 3 % to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare… more
- Amentum (St. Charles, MO)
- …and maintenance 3 . Proficient in Server administration 4. Proficient in Help desk tier 2 support 5. Proficient in UPS Device Management and Monitoring ... Datacenter Support 2. Provide Datacenter Hardware Support and Maintenance as required 3 . Maintain Datacenter Rack Drawing and documentation as required 4. Perform… more
- General Dynamics Information Technology (Rockville, MD)
- …are planned, and any related monitoring/controlling processes + Leading the delivery of Tier 3 engineering support for endpoint images in coordination with the ... customer's Service Desk , using Government furnished ...5+ years in a lead endpoint engineering role + 3 + years managing technical staff + Demonstrated expertise in… more
- Herbalife (Winston Salem, NC)
- …* Collaborating closely with project management teams, third-line engineers, and service desk engineers on a periodic basis **Qualifications** **SKILLS ... Ability to fix * Basic knowledge of ITIL and Service Management Principles * Proven ability to build, implement,...of networking equipment: Cisco routers (ISR Gen 2 & 3 ), Cisco Catalyst (4500 series), Cisco Switches (Catalyst 9000… more
- Access Dubuque (Dubuque, IA)
- …and data protection practices among staff. + Operational Support + Provide Tier 2/ 3 technical support and mentorship to help desk or support staff. + ... Support ongoing projects related to cloud adoption, network modernization, and IT service delivery improvements. + Participate in IT governance initiatives and asset… more
- Serco (Suffolk, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... cell movement and logistics plans for Multi Combatant Command (CCMD) and CCMD Tier 1 & 2 exercises. Additionally, the planner provides input and expertise in… more