- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The ...work independently and in a team environment + Desired - 3 + years of Tier 1 support and capabilities ... Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for… more
- Molina Healthcare (Racine, WI)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... timescales. The functions covered are: 1. Development, 2. PMO, 3 . Testing, 4. Maintenance, 5. Service Training,...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for… more
- Belay Technologies (Laurel, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk ) and Tier...weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid… more
- Beth Israel Lahey Health (Charlestown, MA)
- …affiliates. Using the Information Technology Service Management suite provided, this Tier 2/ 3 in-person support position is responsible for all aspects of ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...to: **Primary Responsibilities:** **1. Responsible for Level 2.5 or 3 support providing advanced support. Acts in a supervisory… more
- BEAT LLC (San Antonio, TX)
- …the front line of advanced technical support; bridging Tier 1 service desk operations with Tier 3 enterprise engineering teams. By maintaining system ... tools (eg, SCOM, MECM dashboards), escalating issues as necessary. Collaborate with Tier 3 Administrators and Engineering teams to implement corrective actions,… more
- Belay Technologies (Annapolis Junction, MD)
- …the daily activities of configuration and operation of IT systems + Provides Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems ... with Linux, Windows, VMWare + Support the development of Service Now Workflows, deploy Service Now into...of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier… more
- UHS (Vestal, NY)
- …Health Services (UHS) is seeking a Medical Receptionist to manage front desk operations and ensure a smooth, professional experience for patients and visitors. ... a welcoming and respectful environment. + Deliver high-quality customer service via phone, electronic messaging, and in-person communication, addressing inquiries… more
- SOS International LLC (Reston, VA)
- …IT team supporting our government customer. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, ... Tier 2 support for escalated technical issues via service desk tickets. * Troubleshoot hardware, software,... 3 years of experience on an IT service desk with demonstrated escalation support. *… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met… more
- CACI International (Laurel, MD)
- …support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk ) problem identification, diagnosis and resolution of ... users in accessing and using IT systems + Provide Tier I (Help Desk ) and Tier...experience supporting applications in the SIGINT environment. + Three ( 3 ) years' experience installing software packages such as .iso… more