- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 ** **Mobile** **IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for ... critical efforts we manage as a premier government contractor. You enjoy providing Tier 3 mobile support while multitasking in a fast-paced environment and… more
- Trace Systems Inc (Portsmouth, VA)
- …Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. Create and manage tickets, ensuring ... into the automated tracking system for further technician support . Manage tickets routed to Tier III for specialized support . Assist users with… more
- ManTech (Mclean, VA)
- …hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more
- US Tech Solutions (San Diego, CA)
- …to enhance customer safety and experience, collaborating closely with cross-functional teams including Tier 3 support , product, analytics, and content teams. ... **Responsibilities:** + Monitor and manage escalation queues, coordinating with Tier 3 agents and full-time support...+ Bachelor's degree or equivalent practical experience. **About US Tech Solutions:** US Tech Solutions is a… more
- Insight Global (Goodyear, AZ)
- …ServiceNow on a daily basis. This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user ... Job Description Insight Global is looking for an IT Support Specialist to support a global logistics...which are on Android operating systems) . Experience troubleshooting Tier 2 and 3 escalated technical issues… more
- State of Indiana (Terre Haute, IN)
- … Support Specialist will be escalated to a Senior technician for Tier 3 Support . This role will serve Parke, Vermillion, and Vigo counties. Residency ... agency on site personnel who need assistance + Communicating directly with Dispatch, Tier 3 Support , Software Distribution and Security Team for device … more
- CACI International (Shaw AFB, SC)
- … the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South ... Operations Floor Systems/Network Technician Job Category: Engineering and Technical Support...bandwidth and security issues and incidents to senior engineers/SMEs ( Tier 2 and 3 ) for analysis and… more
- Nightwing (Sterling, VA)
- …primary technical point of contact for issues ranging from Tier 1 to Tier 3 support , providing leadership, direction, and hands-on expertise across ... and subject matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of virtualization and automation… more
- Penn Medicine (East Petersburg, PA)
- …assure all devices are functional and performing to specification. + Interfaces directly with both Tier 3 support , vendors and personal computer users for ... when an incident needs to be escalated to beyond Tier 2 support , when neither a solution...A+ PC specialist - or equivalent experience. + Three 3 to five 5 years of personal computer hardware… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an...level events to include venue rehearsals and coordination. Provide tier 3 support for all ... and audio visual/video teleconferencing. **An average day:** As AV/VTC Technician I, you will be a part of an...switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium… more