- General Dynamics Information Technology (Springfield, VA)
- …and participate in on-call rotation for after-hours support .** **Responsibilities:** + Provides Tier II support of IT infrastructure systems and custom ... on an engineering team that provides IT Systems Administration support to global real-time operational activities. Critical thinking and...with polygraph * Must be DoD 8570 IAT Level II Requirement- Security+ CE * Location: Springfield, VA *US… more
- TekSynap (Columbus, OH)
- …level or SES employees 60 minutes ahead of the conference time. + Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, ... lead. + Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation,...DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following): + CCNA Security +… more
- GCI Communication Corp (Anchorage, AK)
- …password resets, break / fix instructions, ticket routing, and escalation to Tier II and Tier III support . Ensure all required information per processes ... with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-...and procedures for Tier II and Tier III… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis, and resolution ... combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We...DOD 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges.… more
- Indigo IT, LLC (Pensacola, FL)
- …supporting classified A&A efforts. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Lead the sustainment, O&M, and Tier II / Tier III support activities for OSP, ... join us today! The Sustainment Lead /ISSO will provide Tier II and Tier III...Tier III sustainment, cybersecurity oversight, and RMF authorization support for DISA's enterprise sensing capabilities, including the Open… more
- Link Solutions Inc (Adelphi, MD)
- …+ Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …quality control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II … more
- BAE Systems (Washington, DC)
- …support of classified servers, terminals, printers, and networking infrastructure + Provide tier I/ II support for a classified digital engineering ... **Job Description** BAE Systems is seeking an on-siteSystem Administratorto support our work as a prime contractor on a...+ Workingfull-time on-siteat Washington Navy Yard + An IAT II certificate as specified in the DoD 8570 +… more
- GCI Communication Corp (Anchorage, AK)
- …best practices, and provide customer service from front counter. + Update status and/or resolve Tier II support tickets according to priority in the Cherwell ... for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and… more
- TekSynap (Dahlgren, VA)
- …(DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across NSWCDD, ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical Support… more