- GCI Communication Corp (AK)
- …Tier III issues where solutions (processes and procedures) have already been documented. + Tier II Support : + First point of contact for escalation. ... miles of Anchorage, Alaska $2,500 Hiring Bonus! GCI's Network Support Technician III will provide initial exceptional...instructions, ticket routing, and escalation to Tier II and Tier III support .… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet ... by step solutions in a call center environment. The Tier 2 Support Techs work within the...to 5 years of experience working in a Help Desk/ Tech Support position. Working knowledge of various… more
- General Dynamics Information Technology (Fort Huachuca, AZ)
- …A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT: * Provide Tier I and Tier II support of government furnished equipment (GFE) (laptops, printers, monitors, ... experience **US Citizenship Required:** Yes **Job Description:** Information Management Support Technician (IMO) Transform technology into opportunity...* Required Technical Skills: Tier I and Tier II support of government… more
- TekSynap (Albuquerque, NM)
- …Familiarity with Remedy ticketing system is preferred + Works with other Tier 1 and Tier II Support staff to ensure proper hand-off of tickets for prompt ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Client Support Technician position is responsible for...and if needed escalation + Maintains required documentation of Tier 1 processes and SOPs + Deployment, configuration and… more
- SAIC (Durham, NC)
- …the Army Research Office (ARO), in Durham, NC. + Provide Tier I and Tier II technical support for hardware and software + Recommend system modifications ... **Description** SAIC is seeking a **Service Desk Technician ** to join the Army Research Laboratory (ARL)...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (White Sands Missile Range, NM)
- …while safeguarding our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supporting critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- SAIC (Adelphi, MD)
- …for the Army Research Laboratory in Adelphi, MD. + Provide Tier I and Tier II technical support for hardware and software + Recommend system ... **Description** SAIC is seeking **Service Desk Technician ** to join the **Army Research Laboratory (ARL)...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more