- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- Proven IT (Tinley Park, IL)
- …licensing. Responsibilities + Provides Tier III support to the Proven IT Tier II Engineers, serving as an escalation point for complex technical ... is responsible for server, network, application, and virtual CIO support related to technical troubleshooting and maintenance....7 plus years of experience working in the IT Tier II or Tier III… more
- GCI Communication Corp (Anchorage, AK)
- …provided to customers to detect, act on and track all problems. Essential Duties: + Tier II Support : + First point of contact for escalation. Provide ... Technician II will provide initial exceptional network technical support to customers experiencing technical...with the GCI Account team, customers, and higher Network tier support as required. COMPETENCIES: + ACCOUNTABILITY-… more
- Koniag Government Services (Washington, DC)
- …potential long-term solutions + Accurately triage and escalate complex IT issues to appropriate Tier II , Tier III, and management levels + Required to ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...and written communication skills for interacting with customers, peers, technical staff, and government personnel + Capability to provide… more
- Nightwing (Pensacola, FL)
- …(tiered support model), using an Incident Management System. + Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause ... Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production...and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and… more
- Mount Sinai Health System (New York, NY)
- …including high-level and low-level designs, operational runbooks, and network diagrams. + Provide Tier II /III support and lead root-cause analysis and ... Expert, who will play a crucial role in the design, implementation, and support of our Enterprise Campus and Cloud Environment, ensuring the stability, reliability,… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... work in our Norfolk, VA office. This team provides Tier I and II technical ...with team mates to resolve issues. Escalates to next tier technical support as necessary.… more
- TEKsystems (North Charleston, SC)
- Description DCO Watch Analyst Tier I Secret required to start, TS SCI required As a Tier 1 Defensive Cyber Operations (DCO) Watch Analyst you will be responsible ... identify and validate suspicious events, escalate incidents as needed, and support basic incident response activities. This role ensures compliance with reporting… more
- Leidos (Springfield, VA)
- **Description** **The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer data communications ... II Network Technician are as follows: + The Tier 2 network field technician will support ...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2. + Knowledge of Transmission Control… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …obtain and maintain a Secret US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis posting will be open ... developing innovation solutions? Join our team! As an IT Support Technician II you will be using...can span from one to several offices / buildings. Technical responsibilities include (but not limited to), support… more