- TEKsystems (Coppell, TX)
- …The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting ... end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2… more
- Proven IT (Naperville, IL)
- …to technical troubleshooting and maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a broad understanding of the ... IT client. Responsibilities + Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the… more
- The ODP Corporation (Toledo, OH)
- **Overview** The T1 Customer Support Representative is responsible for resolving problems and providing proactive recommendations for products, services, and ... and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take appropriate action to… more
- KeenLogic (Alexandria, VA)
- …full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based ... escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in coordination with… more
- Leidos (Chantilly, VA)
- **Description** **The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer data communications systems, ... Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.… more
- KeenLogic (Alexandria, VA)
- …II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability...Friday. The successful candidate will be responsible for deskside support of an environment composed Intel based PC and… more
- Proven IT (Tinley Park, IL)
- …to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad understanding of the ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- TekSynap (Arlington, VA)
- …to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, ... management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9....QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD IT environment +… more
- Identiv (Santa Ana, CA)
- …integral member of Hirsch's Technical Services team, the Velocity Vision Technical Support Specialist Level II works alongside other Technical Services team members, ... Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to manage hot issues and will be the point of… more
- Insight Global (Edina, MN)
- …Description A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part of the ... IT HR Technology team and will provide support for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking motivated… more