- Leidos (Rockville, MD)
- …and effective communication, working seamlessly with cross-functional teams to ensure top- tier support and operational excellence. **Candidate MUST:** Be able ... processes, technical reviews, and configuration control boards. + Provide tier 3 technical escalation support and guidance...boards. + Provide tier 3 technical escalation support and guidance for IT staff. + Experience in… more
- TEKsystems (Huntington, WV)
- …located in Huntington, WV. Under general supervision, the candidate will provide second- tier support to end-users for PC, server, mainframe applications and ... hardware. The candidate will offer support with problems that the first- tier of help desk support is unable to resolve. The candidate may interact with… more
- Robert Half Technology (Reno, NV)
- …role is the primary onsite IT presence in Reno, functioning as the lead for Tier 1 support activities. While this position has no direct reports, it requires ... onsite support technician at the Reno data center. + Provide Tier 1/lead-level support for Windows environments, enterprise applications, databases, and… more
- CACI International (Chantilly, VA)
- …service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound ... of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of… more
- Venatore LLC (Tampa, FL)
- Position Overview Venatore is seeking a Tier 1 GCCS-J Systems Administrator to support CENTCOM under CITS at MacDill AFB. This role provides daily operational ... Linux/UNIX administration experience. ResponsibilitiesGCCS-J / COP Operations + Provide Tier 1 support for GCCS-J components including.../ COP Operations + Provide Tier 1 support for GCCS-J components including COP servers and Agile… more
- ADP (Augusta, GA)
- …changes for terminated associates. + Process Benefit enrollment/changes where applicable. + Acts as Tier II support for smart shore and off shore team mates. + ... issues. Creates articles for Knowledge Management Tool in area of expertise. Provides Tier 2 support to Tier I. + Maintains in-depth knowledge of ADP's HR… more
- NANA Regional Corporation (Mcconnell AFB, KS)
- …training + Trainers guide trainees through real-time hands-on Illumio operations + Offer local Tier 3 and Tier 4 support , aligned with IT ... support level definitions + Provide ARC Tier 3 support for Illumio suite **Virtualization & Lab Support ** + Build and maintain Open Virtualization… more
- ALBEMARLE (Silverpeak, NV)
- … level hierarchy concepts. The OTS (Operational Technology Security) Engineer role falls under Tier I / II support in the hierarchy. The role requires ... enhance operational efficiency. At small sites, this position also covers on-premise Tier I support for business functions. This position is supported by Tier… more
- Arena Technical Resources, LLC (Langley, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... including Web servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties: * Systems administration of… more
- Guidehouse (Arlington, VA)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules, including FI, CO, FM, ... + Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior… more