- TEKsystems (Huntington, WV)
- …located in Huntington, WV. Under general supervision, the candidate will provide second- tier support to end-users for PC, server, mainframe applications and ... hardware. The candidate will offer support with problems that the first- tier of help desk support is unable to resolve. The candidate may interact with… more
- General Dynamics Information Technology (Washington, DC)
- …and updated information to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing ... Trust/Other Required:** BI Full 6C (T4) **Job Family:** Technical Support Services **Skills:** Customer Service,Microsoft Office,Remote Support ,Technical … more
- BAE Systems (Aberdeen, SD)
- …system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support . Provide basic desk VoIP telephone support ... **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes of… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1-2 years experience in a tier 1 technical support position providing break/fix and desktop ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- H&R Block (MO)
- …product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams. + Support the delivery of the ... The Manager , Assisted Tax Preparation within the Product Support & Insights Team champion s our clients and...Preparation you will report to the Director of Product Support & Insights and set the support … more
- H&R Block (MO)
- …product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams + Support the delivery of the ... The Program Manager - Financial Services within the Product Support & Insights Team champion s our clients and...differentiator of our value proposition . As the Product Support Manage r - Financial Services you will report… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …for complaint closure, best practices, current challenges and customer responses + Provide Tier III level support for the service organization by leading initial ... For more information, please visit www.bd.com . The System Support Specialist (SSS), Microbiology is responsible for managing a...a subset of product lines within Technical Service and Support . The SSS will assist with new product implementations… more
- BrightSpring Health Services (Washington, NC)
- Our Company PharMerica Overview Provides Tier 3 support and consultation to IT users for all aspects of end-user computing and desktop-based LAN systems ... in a technical support role within an information technology department as Tier 2 or Tier 3 support + IT customer care background, hands on end user… more
- Bowman (Reston, VA)
- …tickets, emails, calls, and walk-ups. + Escalate unresolved issues to Tier II/ Tier III/ Tier IV support following escalation protocols. + Maintain ... unparalleled service to our clients. **Purpose** Provides first-level technical support to internal users by troubleshooting basic hardware, software, network,… more
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