- General Dynamics Information Technology (Fort Carson, CO)
- …configuration management. * Integrate and test patches, updates, and upgrades, and provide Tier III support to GEF installations. * Perform baseline testing and ... (NETAPP) SAN systems for use within Army Enterprise. * Provide Tier III support to GEF installations which includes coordination with vendor product specialists.… more
- ManTech (Eglin AFB, FL)
- …required, and escalate/distribute calls to appropriate tiers (eg, Tier 2, Tier 3). + Troubleshooting: Provide support for account management, enterprise ... **MANTECH** seeks a motivated, career and customer-oriented **Computer User Support Specialist** to join our Air Force / Space...Space team at **Eglin AFB** . The Computer User Support Specialist's primary function is to support … more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …Administration, Management, and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III Support and troubleshoots/resolves Incidents or Problems ... Hiring Company: Delicatessen Services Co., LLC Overview:The BTS Technical Support Specialist III serves as the Subject Matter Expert (SME) for all processes,… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Windows Desktop/Server Administrator will provide Tier III IT operations support across the Office of Information Management (OIM) and SC mission systems. ... management, OU structure, GPOs, DNS, DHCP, and replication. + Provide Tier III support for Windows desktop environments, including OS deployment, patching, and… more
- ITG Brands (NC)
- …mindset which drives our success. **What You Will Do** - JOB SUMMARY Serve as a Tier -2 support point of contact for end user. Works beyond routine nature of ... issues. + Utilizes technical skills to analyze inquiries and works closely with Tier 3 support teams and vendor support to address root cause analysis of… more
- Robert Half Technology (Tampa, FL)
- …tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support . In this role, you will handle Tier I support ... while ensuring efficient ticket management and documentation. Responsibilities: * Provide Tier I technical support to customers, addressing hardware, software,… more
- Belay Technologies (Fort Meade, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers ... We are looking for technical staff to provide 24x7 support to an existing Operations Center for a suite...integrating with Enterprise and IC Attribute and Authorization services. Support may include assisting end-users to resolve access issues,… more
- COMSO, Inc (Fort Meade, MD)
- …Provide support for the eVDI including troubleshooting, repairing, monitoring, and testing + Provide Tier 2 and Tier 3 support to Citrix end users + ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- DCCA (Boulder, CO)
- …proper OCI mitigations in place to protect any proprietary information from the developers, provide Tier 1 and Tier 2 support to developers, and coordinate ... knowledge and ownership of assigned work for the CID support provided by this contract. The CID Team works...hosted in our lab environment. The team manages and support V&V and will maximize the use of automation… more
- Oracle (Denver, CO)
- …point by triaging complex customer-reported issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root ... to knowledge sharing and process improvements to enhance the efficiency of the support function** Being hands-on is a critical requirement for this role. *… more