- Amazon (Seattle, WA)
- …of contact for ad hoc reporting requests - Monitor HRIS inbox and ticketing o Support all Tier 1- Tier 2 System Team inquiries including HCM, Compensation, ... the organization's Workday tenant with a focus on system configuration, application support , data integrity, and systems optimization. Our team values hard work and… more
- TekSynap (Honolulu, HI)
- …installation and integration + Manage contractors and vendors during the implementation phase. + Provide tier 2 and 3 support as part of a technical team. + ... & Qualifications** The CSFC Solutions Engineer would assist and support with the development, configuration, testing, and evaluation of...Serve as the escalation contact during large outages for Tier 2 and 3 systems. + Author systems Engineering… more
- CARMAX (Richmond, VA)
- …Oversee internal resources and PR agency teams to identify, propose, secure and support senior leaders with top- tier media interviews and speaking engagements on ... media outlets and targeted regional outlets to drive top tier earned media placements. + Support in...drive top tier earned media placements. + Support in the development of executive presentations that effectively… more
- ASM Research, An Accenture Federal Services Company (Portland, OR)
- **General Summary** Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... to appropriately refer the problem to the correct IT support group. + Manage hardware assets and track via...problems or defective products to vendors, technicians, or next tier for service. + Collaborates with team members to… more
- Caterpillar, Inc. (Tucson, AZ)
- …Force (TSC) to Tier 1 (dealers), Tier 2 (Call Center) and Tier 3 (service engineering) support . + Participate in New Product Introduction (NPI) gateways, ... **Career Area:** Product Support **Job Description:** **Your Work Shapes the World...(ICA) and Permanent Corrective Action (PCA). + Provide technical support & escalation to engineering through Call Center and… more
- Serco (Kirtland AFB, NM)
- …troubleshooting steps and resolutions for future reference and knowledge sharing. + **User Support and Training:** + Provide Tier 2/3 technical support ... are seeking a highly motivated and experienced Network Engineer to support the design, implementation, and sustainment of secure, high-performance network… more
- M. C. Dean (Falls Church, VA)
- …(IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not limited to: ... Help desk phone calls; triage initial phone calls providing support and determine when escalation is required. + Utilize...completing ticket and or escalating to next level of support . + Monitor Enterprise system status for problems such… more
- REI (Seattle, WA)
- …creating and executing, and how the job ensures they are implemented)_** + Oversees Tier 1 technical support teams and technicians to identify, prioritize and ... job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal… more
- COOLSOFT (Wauwatosa, WI)
- …Desktop Support Technician serves as the first point of contact for IT related support , providing tier 1 client support for all technical issues relating ... Consultant Job location in Wauwatosa, WI Skills required Desktop Support , Client/Server Applications., Active Directory, Azure Administration Windows Operating S… more
- Custom Computer Specialists (Yorktown, IN)
- …downtime + Demonstrates initiative, ownership, and attention to detail Primary Responsibilities + Provide Tier 1/ Tier 2 support + Manage user accounts in ... with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
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