- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in Washington, ... and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business opportunity located in Washington, DC.… more
- Imagine One Technology & Management (Norfolk, VA)
- …to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 Command Center in Norfolk, VA for ... with the creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem… more
- SAIC (VA)
- …propose knowledge articles, runbooks, and standard fixes to reduce repeat incidents. **General Tier 3 Endpoint Support (Windows 11)** + Resolve complex Windows ... to non-technical users, and setting expectations. **Qualifications** **Requirements** + Demonstrated Tier 3/advanced support experience with Citrix VDI and… more
- GovCIO (Boise, ID)
- …seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans. to provide first- tier ... service while assisting users with mobile device setup, application support , login troubleshooting, and basic hardware/software issues across platforms...PM Shift 1 **WHAT YOU'LL BE DOING** As a Tier 1, you will have a strong passion for… more
- Robert Half Technology (Nashville, TN)
- …Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of ... become more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. +… more
- Robert Half Technology (Nashville, TN)
- …is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in ... hardware, software, and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle escalated support tickets, ensuring… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job Type Full-time...to remote sites. The Technician will provide daily operational support as a member of a 24/7 operations center… more
- ASM Research, An Accenture Federal Services Company (Palo Alto, CA)
- …taken, or installation activities and ensures timely resolution of issues. + Provides support to end users on a variety of moderately complex issues. Responds to ... telephone calls, email and personnel requests for technical support . + Applies diagnostic techniques to identify problems, investigate causes and recommend solutions… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging trouble calls from ... customers, DoD service desk. Coordinate with Tier -III support as required for advanced troubleshooting and resolution. + Conduct trend analysis and performance… more
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