- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …develop & deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,...Tier 1 team and personnel on other infrastructure engineering… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by fulfilling individual… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Aug 25, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Logitech (Camas, WA)
- …while having the flexibility to do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a dynamic leadership position ... + **Oversee day-to-day Tier 3 team operations, ensuring high-quality technical support and resolution of escalated issues.** + **Supervise the performance of… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Aug 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Netherlands, and the United Kingdom. Primary Function To provide technical /troubleshooting assistance, general product information, warranty assistance, and parts… more
- TEKsystems (Overland Park, KS)
- …(eg, ServiceNow) with clear categorization and impact statements. - Escalate incidents to Tier 2 support based on defined runbooks and escalation matrix. Runbook ... progress on ticket resolutions during shifts. Collaboration & Reporting - Coordinate with Tier 2/ Tier 3 teams for unresolved/complex incidents. - Participate in… more
- SAIC (Washington, DC)
- …include, but are not limited to: + Provide Tier 1 and Tier 2 technical support for remote and on-site system analysis and engineering support ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support ...Rapid-repository System (MARS) Advanced Development Operations (DevOps) and Sustainment Support (ADOS) program and provide on-site technical … more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise environment. + ... (CARS) is seeking a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical support for system incidents and changes while leveraging… more
- TEKsystems (Coppell, TX)
- …apps, and more Minimum Experience and Education * 2-4 years of direct customer support , preferably in either an academic or healthcare setting in a related General ... policies, procedures, and tools. Skills Help desk, Troubleshooting, Help desk support Top Skills Details Help desk,Troubleshooting,Help desk support Additional… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT networks. This… more