- Proven IT (Tinley Park, IL)
- … III Engineer is responsible for server, network, application, and virtual CIO support related to technical troubleshooting and maintenance. This is an expert ... level of customer support for Managed IT Services. The Tier ...II Engineers, serving as an escalation point for complex technical issues + Analyzes and investigates the customer needs… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...and resolutions to stakeholders. + Identify, research, and resolve technical problems; respond to support requests via… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- IT Veterans (Annapolis Junction, MD)
- …The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance ... Tier 3 Unified Communications/Audio Visual Engineer Annapolis Junction,...Visual Engineer to provide expert-level engineering, troubleshooting, and lifecycle support for enterprise Unified Communications (UC) and Audio Visual… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk ( Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... strong technical troubleshooting skills, customer service excellence, and the ability...Ridge, TN and requires full on-site. + Provide comprehensive Tier 1 Service Desk support , including incident… more
- Patterson Companies, Inc. (Detroit, MI)
- …Tier I properly responds to inbound and outbound customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries for ... **Essential Functions** + Respond to Inbound and Outbound Calls providing technical support , answer how-to questions, and consult on workflow inquiries for… more
- Insight Global (Clinton, MA)
- Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure, and troubleshoot peripheral devices (printers, scanners, ... logs. Lead and supervise a small team of Tier I support technicians, providing guidance and...and training. Coordinate escalations and ensure timely resolution of technical issues. Ensure compliance with IT security policies and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... for Tech Control to spearhead the operations of the Technical Control Facility Helpdesk at the Pentagon Primary ...clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging… more
- Colonial Pipeline Company (Alpharetta, GA)
- …across our system. This position offers the opportunity to provide 24/7 second- tier technical and logistical support , collaborate with cross-functional ... insurance coverage and a host of other features that support a happy, active, productive and rewarding life. Come...Position** Are you a problem-solver with a passion for technical excellence? We're looking for a Central Maintenance Specialist… more