- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- Willamette Dental (Hillsboro, OR)
- **Position Summary** This position provides Tier 1 technical support to onsite and remote end users on a variety of issues. Identifies, researches, and ... problems. Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the problem or request to ensure a… more
- Koniag Government Services (Chantilly, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem...Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Technical IT… more
- CAI (Trenton, NJ)
- …Phones + Provision and manage accounts across Azure AD, GitHub, Salesforce + Respond to Tier 1/2 technical support requests + Maintain system setup and ... Desktop Support Technician **Req number:** R6591 **Employment type:** Full...**Job Summary** We are looking for a motivated Desktop Support Technician ready to take us to the next… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to maintaining ... efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers,… more
- Robert Half Technology (Cambridge, MA)
- …maintaining a high level of service. Responsibilities: * Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of ... support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees....* Minimum of 3-5 years of experience in desktop support and technical troubleshooting. * Proficiency in… more
- Proven IT (Tinley Park, IL)
- …related to technical troubleshooting and maintenance. This is the first level of technical customer support . The Tier I Engineer has a broad ... Tier 1 Engineer Tinley Park, IL (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) *...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and… more
- Koniag Government Services (Washington, DC)
- …Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within a classified environment for our government ... while managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email, and in-person + Manage… more
- Trace Systems Inc (Shaw AFB, SC)
- …"glue-ware" to support operational client applications and security patches; + Provide Tier 2 technical support ; + Install, configure, operate, manage, ... and procedures to ensure a secure operating environment; + Provide Tier 2 technical support for more complex end-user client/server database issues,which… more
- Robert Half Technology (Willow Grove, PA)
- … Tier 1 technicians, offering guidance and assisting with complex issues. * Provide Tier 2 technical support to resolve escalated service tickets for ... client systems, networks, and applications. * Provide support and mentorship to Tier 1 staff,...Tier 1 staff, including informal coaching and daily technical assistance. * Facilitate detail oriented development of the… more