- BigBear.ai (Columbia, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers ... IT infrastructure systems including servers, storage, and network components + Provide Tier 2 support for Identity, Credential, and Access Management (ICAM)… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- Hy-Vee Food Stores (Grimes, IA)
- …months up to one year of similar or related work experience in technical support , or a technology-focused role. Preferred Qualifications: + Additional education ... have openings in the Information Technology Department for a Support Services Specialist to be based out of the...The emphasis on this opening will focus on 1st tier troubleshooting of our enterprise systems. The ideal candidate… more
- Beth Israel Lahey Health (Charlestown, MA)
- …or Remedy 7. Advanced technical computer skills as required for technical support specific to functional area and related systems. **Preferred ... and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …storage, networks, telecommunications, mobile devices, and output platforms. This position manages technical teams responsible for Help Desk ( Tier I/ Tier ... ensuring adherence to reporting, metrics, and compliance requirements. + Manage technical projects and coordinate deliverables across enterprise support … more
- NANA Regional Corporation (Herndon, VA)
- …+ Identify and escalate more complex problem reports or service requests to next tier of support as appropriate. + Complete work order tickets, including ticket ... We are seeking an IT Support Specialist I (Help Desk Technician) at our...general questions. + Creating helpdesk request for escalation to Tier II and Tier III technicians. +… more
- TEKsystems (Menasha, WI)
- …hiring, sop, standard operating procedure, continuous improvement, enterprise it, itil, support , technical support , project management, negotiation and ... support ,management skills,vendor management,customer service,hiring,sop,standard operating procedure,continuous improvement,enterprise it,itil, support , technical support ,project management,negotiation and comm… more
- Sierra Nevada Company, LLC (Sparks, NV)
- …based environment that can span from one to several offices / buildings. Technical responsibilities include (but not limited to), support and administration for ... and hardware purchases to meet those needs. This hands-on technical position will diagnose, resolve and respond to local...US Security Clearance is required** **Preferred:** + ITIL Tier II desktop support + Security+ NetworkThis… more
- TEKsystems (Fountain Valley, CA)
- Description Hybrid Role 2 Days onsite + Service Desk is responsible for providing first tier support to all end-users of the enterprise. Because the Service Desk ... Skills & Qualifications Demonstrate attention to detail and provide technical assistance/ support for desktops, laptops, servers, network...Service Desk Tier 1 incidents, or escalates Tier 2 and 3 support incidents to… more
- General Dynamics Information Technology (Vienna, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related ... licenses have been identified for procure replacement. + Provide Tier 1 and Tier 2 support...clearly and accurately explain rules, procedures, and highly complex technical information both orally and written. + Experience with… more