- ManTech (Nellis Air Force Base, NV)
- …function is to support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract. **Responsibilities include, but are not ... calls to appropriate tiers (eg, Tier 2, Tier 3). + Troubleshooting: Provide support for...School Diploma + DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher + Demonstrated experience… more
- Epsilon, Inc (Huron, SD)
- …ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and ... Support the IT Service Desk by handling basic technical issues. + Assist in installing and maintaining software...software upgrades and basic computer-related issue resolution. + Provide tier 1 support for Entrust-related issues and… more
- Brockton Hospital (Brockton, MA)
- …running smoothly. In this role, you'll work across the full spectrum of technical support needs-from everyday end-user issues to more advanced troubleshooting of ... audit activities related to the Incident Management process. . Provides second-level technical support for workstations, printers, mobile devices, and data… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …Customization/Customer Support is responsible to respond to complex customer technical questions pertaining to the commercialized product designs as an extension ... of " Tier 2" Pharm Systems capabilities per Customer Engagement Model...technical product expertise and test method knowledge to support successful transfers and respond to complex questions about… more
- Teledyne (Hudson, NH)
- …boating enthusiasts around the world get the most out of their marine electronics. As a Tier 1 Support Agent, you'll be the first point of contact for customers ... using our knowledge base and FAQs or escalating to Tier 2 when needed. + Technical Troubleshooting:...resolving issues related to Raymarine products, with guidance and support from experienced team members. + Follow-Up & Resolution:… more
- Moser Consulting (Indianapolis, IN)
- …and service. Description We are seeking a Principal Network Architect to join our Tier 3 consulting team as a technical leader and client-facing expert. This ... solving immediate problems, you'll mentor and develop our Tier 1 and Tier 2 resources through knowledge sharing, technical reviews, and hands-on coaching.… more
- TEKsystems (Anchorage, AK)
- …This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- tier ... and other issues as discovered. The candidate will provide technical expertise and training to end-users and system ...technical expertise and training to end-users and system support staff. SKILLS & ABILITIES Education: Associate's degree or… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 ... for hardware acquisitions + Prepares engineering plans and site installation Technical Design Packages + Develops hardware installation schedules + Prepares drawings… more
- LifeCenter Northwest (Bellevue, WA)
- …$43.83 Hourly Position Type Full Time Description and Qualifications The Desktop Support Specialist under the direction of the Manager, IT Infrastructure, provides ... support to staff on all company computer systems. The Desktop...+ Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. +… more
- EchoStar (Christiansburg, VA)
- …session.** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless ... issue resolution + Create and escalate ServiceNow tickets for Tier 3 support when necessary + Develop...+ 2 - 4 years of experience handling advanced technical support that includes identifying and resolving… more