- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... + ** Technical Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supporting critical missions and operations. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- H&R Block (MO)
- …to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams. + Support the delivery of ... The Manager , Assisted Tax Preparation within the Product Support & Insights Team champion s our clients and...Preparation you will report to the Director of Product Support & Insights and set the support … more
- H&R Block (MO)
- …to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams + Support the delivery of ... The Program Manager - Financial Services within the Product Support & Insights Team champion s our clients and...differentiator of our value proposition . As the Product Support Manage r - Financial Services you will report… more
- Link Solutions Inc (Adelphi, MD)
- …helping protect our national security. Job Responsibilities: + Provide Tier I and Tier II technical support for hardware and software. + Recommend system ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical… more
- Willamette Dental (Hillsboro, OR)
- **Position Summary** This position provides Tier 1 technical support to onsite and remote end users on a variety of issues. Identifies, researches, and ... problems. Responds to telephone calls, email, and personnel requests for technical support . Documents, tracks, and monitors the problem or request to ensure a… more
- Koniag Government Services (Chantilly, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem...Public Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Technical IT… more
- CAI (Trenton, NJ)
- …Phones + Provision and manage accounts across Azure AD, GitHub, Salesforce + Respond to Tier 1/2 technical support requests + Maintain system setup and ... Desktop Support Technician **Req number:** R6591 **Employment type:** Full...**Job Summary** We are looking for a motivated Desktop Support Technician ready to take us to the next… more
- Robert Half Technology (Cambridge, MA)
- …maintaining a high level of service. Responsibilities: * Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of ... support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees....* Minimum of 3-5 years of experience in desktop support and technical troubleshooting. * Proficiency in… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to maintaining ... efficiently while escalating complex cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers,… more