- Hawaiian Electric (Honolulu, HI)
- …to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, ... needs (new or modifications). Assists in continuous improvement processes. Provides technical support . Coordinates and/or handles second-level technical … more
- CACI International (Omaha, NE)
- …problems. + Responding to telephone calls, email, chat and personnel requests for technical support . + Documenting, tracking, and monitoring the problem to ... ensure a timely resolution. + Providing second- tier support to end-users. + Ensuring product quality and timeliness of efforts. + Incident, Knowledge and Problem… more
- JPMorgan Chase (Plano, TX)
- …solution design, and documentation skills. + Experience with operational runbook creation and Tier 3/ Tier 4 support . + Demonstrated ability to lead ... robust SD-WAN ecosystem, leveraging cloud-based management, monitoring, and analytics. Your technical expertise will drive the execution of tasks that directly… more
- Kaizen Approach, Inc (Linthicum, MD)
- …very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and virtual applications. ... and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route ... follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities....tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform… more
- Palo Alto Networks (Santa Clara, CA)
- …solutions. Act as a go-to expert for complex AI engineering challenges, providing technical guidance and hands-on support + Responsible AI & Governance: ... or publications in top- tier AI conferences + Prior experience in a technical consulting or solutions architecture role, bridging technical teams and senior… more
- BAE Systems (Herndon, VA)
- …transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security ... national security services. We offer flexible work environment to support the balance in your life and keep you...seeking a highly experienced Systems Admin SME to provide Tier I & II problem identification, diagnosis, and resolution… more
- JPMorgan Chase (Plano, TX)
- …through automation and cloud-native practices. **Job responsibilities** + Regularly provides technical guidance and direction to support the business and ... business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of… more
- Highmark Health (Jackson, MS)
- …Health **Job Description :** **JOB SUMMARY** We are seeking an experienced Sr Technical Product Owner/Manager to lead the technical delivery and stewardship of ... how data is globally registration, accessed, and delivered through a "Unified Access Tier "/ Semantic Layer for both humans, automation, and AI systems. In this role,… more
- Pacific Northwest National Laboratory (Richland, WA)
- …lifecycle, from data acquisition and management to analysis and decision support . **Responsibilities** AIDA's Operational Readiness and Enablement (ORE) Team is ... Apply strong test engineering principles and innovative problem-solving skills to complex technical challenges. + Stay current on advancements in test strategies and… more