• Quality Manager-Brand

    ALPS ALPINE (Auburn Hills, MI)
    …resolution rates, customer satisfaction) and implement continuous improvements + Ensure effective technical training for call center agents on new product ... inquiries related to audio and navigation products + Develop and maintain call center quality standards, scripts, technical documentation, and escalation… more
    ALPS ALPINE (08/08/25)
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  • Assistant Project Manager

    SOS International LLC (El Paso, TX)
    …calls. Collaborate with ORR stakeholders to resolve concerns, enhance service delivery, and improve call center effectiveness. Lead training for call ... staff development. The Assistant Project Manager will contribute to efficient 24/7/365 call center operations, ensuring trauma-informed support for UAC and… more
    SOS International LLC (07/23/25)
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  • WMSBS Contact Center Team Lead

    WM (Windsor, CT)
    …by management. This may include training and providing feedback to call center representatives in addition to assisting with non-routine and escalated ... assigned. + Provides daily guidance and assistance to contact center representatives + Helps to support ongoing training...to customer inquiries + Acts as a liaison between call center representatives, supervisory staff and other… more
    WM (08/08/25)
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  • Telephone Operator, Full Time, 10:45pm-7:15am, St.…

    St. Luke's University Health Network (Allentown, PA)
    …High School Diploma / GED required TRAINING AND EXPERIENCE: 1 year Call Center experience preferred Previous experience in a role utilizing medical ... Operator will provide indirect patient care in a fast-paced Telephone Call Center . Obtains and verifies demographics from callers when applicable. Performs… more
    St. Luke's University Health Network (08/08/25)
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  • Project Manager

    SOS International LLC (El Paso, TX)
    …Refugee Program Bureau (RPB)) to address concerns, improve service delivery, and enhance call center effectiveness. Lead training initiatives for call ... our government customer. This role oversees all aspects of contract compliance, call center operations, and stakeholder collaboration to support unaccompanied… more
    SOS International LLC (07/23/25)
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  • Savannah Telesales Representative (Full-Time)

    Mass Markets (Savannah, GA)
    …that works for everyone. This is an entry-level position that offers on-the-job paid training . While prior call center experience isn't required, experience ... call resolution through problems solving and effective call handling + Attend meetings and training ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (07/16/25)
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  • Coding Training and Development Specialist…

    Corewell Health (Grand Rapids, MI)
    …of relevant experience in managed care and/or health care + Public speaking experience + Training experience in a call center environment with a strong focus ... Job Summary Accountable for the identification, development and training needs for the Customer Service organization by...type and status Primary Location SITE - Business Service Center West - 4420 44th St - Grand Rapids… more
    Corewell Health (07/24/25)
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  • Patient Call Center Representative

    Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
    **41528BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** Responds ... multi-line phones and various electronic means in a busy call center . Provides a positive first impression...a positive and seamless patient experience. + Participate in training and professional development activities to stay current on… more
    Texas Tech University Health Sciences Center - El Paso (08/08/25)
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  • Care Management Support Assistant

    Humana (Indianapolis, IN)
    …in times of doubt. + Flexibility and comfort with the speed of change in healthcare. Training and Schedule + Call center hours of operation are Monday-Friday ... Care Management Support Assistants perform their role in a call center environment that includes working in...pm EST + During the first 2 weeks of training , hours will be 9 am to 5:30 pm… more
    Humana (08/08/25)
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  • Access Center Educator

    Houston Methodist (Katy, TX)
    …healthcare setting and/or call center operation to include one year in a training or educator role in a call or support center environment; for ... standards. Assesses agent performance through knowledge assessments, simulations, and call evaluations during and after training . +...internal employees, two years of experience in a call center operation + One year of… more
    Houston Methodist (07/31/25)
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