- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- TekSynap (Arlington, VA)
- …managing tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage ... + **Noise level** :Low + **Work schedule** :On-site + **Amount of Travel ** :Minimal(5%);primary presencerequiredin Arlington, VA for user support . Limited … more
- Walworth County (Elkhorn, WI)
- …community agencies and individuals in order to provide needed services and support . Provide after-hours, weekend, and holiday coverage to Child Protective Services ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel : None...resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth… more
- CACI International (St. Louis, MO)
- …Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel : Local * * * **Are ... mission-focused individuals to provide various levels of CSOC services ( Tier 1, Tier 2, and Tier...operate/sustain, and enhance NGA networks and cybersecurity posture in support of national security. For additional information and a… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services ... (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …team. It's a great time to be a part of ZOLL!Job SummaryThe Technical Support Senior Specialist will provide Tier 2 advanced level Technical/Clinical Assistance ... and ensuring the highest standards of customer satisfaction.Essential Functions + Provide 24/7 tier 2 technical and clinical support functions to US and INTL… more
- Truist (Charlotte, NC)
- …which are not mentioned below. Specific activities may change from time to time. 1. Provide Tier 1 & 2 support within SLA for Viva and Copilot. 2. Collaborate ... review the following job description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support for Copilot M365 and Viva… more
- TekSynap (Honolulu County, HI)
- …network performance, faults, and incidents using established tools and protocols. + Provide Tier I support : respond to end-user issues, resolve common problems ... via scripts or SOPs, and escalate as needed. + Provide Tier II support : perform in-depth troubleshooting, diagnostics, and resolution of complex issues with… more
- TekSynap (Radford, VA)
- …and Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under ... **Clearance** + Secret - IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. **DESIRED QUALIFICATIONS** **Education** + Bachelor's degree… more