- Oregon State University (Bend, OR)
- …email, ticket system, walk-up and in-person onsite visits. Tracks all customer/ user requests accurately and completely in ticketing system. Escalates more difficult ... the appropriate technical support team or to management as needed. Ensures customer/ user requests are addressed in a timely fashion. Maintains excellent customer… more
- Steampunk (Mclean, VA)
- …Analyst** you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support ... product teams to decompose large epics into features and user stories that can be understood and approved by...product teams to decompose large epics into features and user stories that can be understood and approved by… more
- Access Dubuque (Dubuque, IA)
- …Health Record (EHR) by assisting staff with basic system navigation, user access needs, documentation requirements, and troubleshooting routine issues. This role ... focuses on frontline support, simple configuration tasks, basic user training, and accuracy of clinical documentation. The EHR Specialist I works closely with… more
- FocusKPI Inc. (Mountain View, CA)
- …The UX writer will join a cross-disciplinary team of product managers, designers, user researchers, writers, and software engineers to help users become more aware ... health. This role will include writing clear and concise user -centric health-related content for a broad range of topics,...common goal of creating and improving products that serve user needs. They advocate for the user ,… more
- Genentech (South San Francisco, CA)
- …with enterprise business stakeholder priorities, technical capabilities, user experience feedback, and process transformation opportunities-ensuring seamless ... rollout of new features, leveraging automation to streamline workflows, enhance user experience, and reduce costs. Ensure ongoing support for end-users while… more
- ThermoFisher Scientific (Wilmington, NC)
- …and accessible data, develops actionable reports and dashboards, and drives user adoption through training, documentation, and support. Looking ahead, this role ... organization in North America. + Lead day-to-day system operations, including user access, data integrity, and issue resolution, ensuring minimal disruption to… more
- Custom Computer Specialists (East Lyme, CT)
- …our Onsite Services Team whose function is to provide full time, on-site, end user support for client near Hampton Connecticut. Custom is looking for an individual ... ensuring timely and effective support. + Provide in-person support for end- user devices, including computers, printers, fax machines, and other peripherals. +… more
- The County of Los Angeles (Los Angeles, CA)
- …provide expertise in information systems analysis, including definition of user requirements, feasibility studies, design, program specifications, testing, and ... departmental requirements; analyzes and documents products' ability to meet user , functional, and technical requirements. Evaluates impact, performs cost/benefit… more
- Amazon (Newark, NJ)
- …Audible UX Researcher's daily to-do list. You'll design and conduct comprehensive user studies to uncover deep insights about listener behaviors and preferences. ... seems a product is understood, you'll devise a new study to uncover hidden user needs. ABOUT YOU You immerse yourself in customers' experiences and the world around… more
- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide ... problems with hardware, software, networking, and other computer-related technologies. + Interviews user to collect information about problem and leads user … more