- WSP USA (Los Angeles, CA)
- …Authority's (OCTA) 405Express Lanes Customer Service Center. This role requires an ITIL v4 leader with a focus on continual service improvement and support process ... end user experiences. + Maintain service desk operations in full alignment with ITIL v4 framework principles + Implement and optimize ITIL v4 processes including… more
- ProTrain (Raleigh, NC)
- …covered: + Becoming a LEED Green Associate and the Test Process + LEED v4 Concepts, Themes and Overview + Location and Transportation + Sustainable Sites + Water ... take the US Green Building Council LEED Green Associate v4 certification exam. REQUIRED QUALIFICATIONS: + Minimum 3-5 years...+ Active US Green Building Council LEED Green Associate v4 Certification WHAT WE OFFER: + Competitive Salary +… more
- Toyota (Plano, TX)
- …guidelines. **What you'll be doing** The ideal candidate will drive ITIL v4 -aligned practices across the organization to ensure seamless IT service delivery, ... the ITSM strategy in alignment with business goals, ITIL v4 practices, and financial regulatory requirements. + Serve as...requirements. + Serve as the organizational SME for ITIL v4 , championing a culture of service orientation and continual… more
- Allison Transmission (Indianapolis, IN)
- …of ITIL IT Service Management concepts and principles + Currently hold ITIL v3 or v4 , and/or willing to obtain ITIL v4 Foundations certification within 12 months ... of employment Experience + 7 years of relevant experience in the IT industry + 3 years of relevant experience in an IT leadership role focused on IT Operations management, technical management, or service delivery management + 3 years of experience directly… more
- Link Solutions Inc (Adelphi, MD)
- …Remedy, ServiceNow). Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + Experience with incident management within the ServiceNow ... improvement or quality management certification (eg, Six Sigma, Lean, ITIL v4 Foundation). + Experience creating and modifying documentation for technical processes… more
- Link Solutions Inc (Adelphi, MD)
- …for service delivery. + Ensure all implementations comply with ITIL v4 standards and ARL-specific requirements. + Contribute to platform governance activities. ... (eg, Certified System Administrator, Certified Implementation Specialist). + ITIL v4 certified. Preferred: + Familiarity with core ServiceNow modules such… more
- Burlington (Edgewater Park, NJ)
- …management + Performance reporting + Strong knowledge of ITIL v3 or v4 ; certification preferred. + Demonstrated experience in managing telephony-based support queues ... communication, problem-solving, and conflict-resolution skills. **Preferred Qualifications:** + ITIL v4 Foundation or Practitioner Certification. + HDI Support Center… more
- SHI (Somerset, NJ)
- …governance and standards. + Ensure all development work aligns with ITIL v4 principles and SHI's internal processes. + Deliver high-quality solutions within defined ... ServiceNow integrations and third-party system connectivity. + Familiarity with ITIL v4 framework and Agile/Scrum methodologies. + Demonstrated ability to deliver… more
- SAIC (Adelphi, MD)
- …for service delivery + Ensure all implementations comply with ITIL v4 standards and ARL-specific requirements + Contribute to platform governance activities. ... ServiceNow Certification (eg, Certified System Administrator, Certified Implementation Specialist)ITIL v4 certified **DESIRED:** + Familiarity with core ServiceNow modules… more
- NuAxis Innovations (Washington, DC)
- …results through disciplined application of project management methodologies (PMBOK, ITIL v4 ), technical acumen, and team leadership. The PM will ensure alignment ... within 30 days, as required. + Implement and improve ITIL v4 -aligned service management processes (Incident, Change, Asset, Configuration). + Ensure cybersecurity… more
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