- JPMorgan Chase (Plano, TX)
- …will work closely with Product, Sales, and Operations teams to evaluate customer feedback, pinpoint areas for enhancement, and create actionable insights. **Job ... responsibilities** + Conducts comprehensive analysis on customer feedback to evaluate trends, and client behavior + Understand user behavior, pain points &… more
- Parity (New York, NY)
- …current and future services across North America. You will directly manage the (1) customer success, (2) customer support as well as the (3) measurement and ... States. RESPONSIBILITIES: + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive … more
- JPMorgan Chase (Columbus, OH)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep ... with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product innovation strategy… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- JPMorgan Chase (Wilmington, DE)
- …to our customers. In this role, you role will define and deliver a customer & goal focused acquisition strategy for Chase Slate. Using your understanding of the ... needs of the customer segment, customer acquisitions & channel experience,...basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression,… more
- Citigroup (Charlotte, NC)
- …Senior Lead is a crucial role focused on driving digital adoption and customer satisfaction within our branch network, ultimately improving our cost to serve by ... to identify, prioritize, and implement strategic enhancements, leveraging data analysis, customer feedback, and market insights to create a seamless and efficient… more
- Owens & Minor (Philadelphia, PA)
- …service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve customer ... Owens & Minor product and solutions offerings to current sophisticated and complex customer accounts. + Provides overall leadership and direction to sales team and… more
- Citigroup (Wilmington, DE)
- …and advance Citi's On-Card Lend strategy, informed by a deep understanding of customer needs and behaviors, the competitive landscape and deep experience with Lend ... digital user experience, channel performance and analytics, product research, and customer communications for On Card Lend Products. The candidate will play… more
- ICW Group (San Diego, CA)
- …and outcome-driven orientation into the marketing practice. + Manages the end-to-end customer journey, leveraging multiple media channels to influence customer ... sales growth. + Executes comprehensive marketing plans that help achieve customer , agent, and policyholder acquisition and retention goals. + Uses business… more
- Datavant (St. Paul, MN)
- …They represent all Ciox products and services, while leading the customer account planning strategy and ensuring assigned customers' needs and expectations ... are met by the company. You Will: + Be responsible for customer revenue retention and growth + Growth via bookings in add-on locations and acquisitions + Retention… more