- Microsoft Corporation (Dallas, TX)
- …into solutions that benefit customers/partners, serving as the voice of the customer ( VOC ) to Microsoft. Ensures input is utilized and solutions for the customer are ... established at the area level. Coaches team and oversees demonstrations (eg, architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Ensures… more
- Paladin Technologies (Minneapolis, MN)
- …strategic partnerships and investment opportunities. + Capture the Voice of Customer ( VOC ) and ensure that insights and feedback are integrated into planning ... processes. + Lead the development and execution of innovative strategies to capitalize on emerging market trends. + Foster a culture of innovation and continuous improvement through cross-functional collaboration. + Monitor industry trends and changes to… more
- Microsoft Corporation (Reston, VA)
- …into solutions that benefit customers/partners, serving as the voice of the customer ( VOC ) to Microsoft. Ensures input is utilized and solutions for the customer are ... established at the area level. + Coaches team and oversees demonstrations (eg, architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. Ensures… more
- nVent (Anoka, MN)
- …+ Define and execute product strategy by conducting voice of the customer ( VOC ) and market research + Translate customer needs into meaningful innovation, partnering ... with engineering to develop and launch + Develop, deliver, and support commercialization activities to meet product line performance goals + **Market Research, Analysis, and Competitive Intelligence** + Lead market research for existing products, new products,… more
- Amazon (New York, NY)
- …* Identify opportunities for future innovation and programs based on global customer VOC Basic Qualifications - 5+ years of professional or military experience - 6+ ... years of developing, negotiating and executing business agreements experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams,… more
- Microsoft Corporation (Irving, TX)
- …**Responsibilities** **Build Strategy** + Acts as the voice of the customer ( VOC ) by driving new feedback, blockers, insights, and resources (eg, unified action ... tracker [UAT], technical feedback platform) across territories so they can be added and prioritized. Represents the customer to product teams (eg, Engineering) to shape products and services by providing insights across the territory + Captures core customer… more
- Insight Global (Santa Monica, CA)
- …Sociology, Anthropology, or related field. ○ 1-2 years of experience in UX research, VOC , or a related field. ○ Familiarity with survey tools or customer feedback ... platforms (eg, Qualtrics, Thematic, Sprout Social), with a willingness to learn new systems quickly. ○ Strong attention to detail, especially when cleaning open-ended responses, reviewing data quality, and managing survey calendars or files. ○ Excellent… more
- The Hartford (San Antonio, TX)
- …AI capabilities to transform business processes and services. + Puts Voice of Customer ( VOC ) and Voice of the Employee (VOE) at the center of all process changes. ... Ability to lead others through change including new system enhancements; business process decisions; and future visions. + Executes continuous improvement of operational level processes leveraging AI solutions, including tactical and operationally driven… more
- ThermoFisher Scientific (Boston, MA)
- …processes as defined by the division, including CRM, training etc. + Provide VOC /VOS to the internal teams and collaborators such as SLT, product management, ... service/support, and marketing. + Assess and summarize regional competitive product performance and commercial activity to ensure that TDX strategies are optimized to achieve annual and long-term goals. + Develop relationships and has regular engagement with… more
- Michaels (Fredericksburg, VA)
- …Credit Cards and complete enrollments + Educate customers on the Voice of Customer ( VOC ) survey + Assist with Omni channel processes, including Buy Online Pickup in ... Store (BOPIS) and Ship From Store (SFS) + Participate in the truck unload, stocking, and planogram (POGs) processes + Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to… more