- Zions Bancorporation (Midvale, UT)
- …+ LEED-certified sustainable building that features include the use of low VOC -emitting construction materials. **Req ID:** 068188 Equal Opportunity Employer It is ... the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic… more
- H&R Block (MO)
- …'next dollar spent' delivers the best ROI possible as measured by customer feedback ( VOC , CES) + Maintain a pulse on user feedback, deliver top-notch resolution of ... user issues, and provide meaningful insights to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams. + Support the delivery of the customer care experience through innovati ve 1:1 and… more
- Caterpillar, Inc. (East Peoria, IL)
- …collaborates with senior stakeholders and business users to collect VOB/ VOC , business requirements, and prepares implementation plans for successful deployment. ... + Contributes to strategic initiatives such as the development of standardized best practices, offerings, services and developing the associated tools & training. + Serves as the lead technical representative for a respective discipline and will work directly… more
- Caterpillar, Inc. (Irving, TX)
- …decisions related to marketing, financials, deployment readiness, and customer feedback collection ( VOC /VOD), ensuring that customer needs are at the center of every ... initiative. + Identify and pursue new opportunities to expand the VisionLink Full Fleet offering into untapped markets and customer segments, leveraging industry relationships and market insights to drive growth **What You Will Have:** + **Customer Focus:**… more
- Caterpillar, Inc. (Morton, IL)
- …collaborates with senior stakeholders and business users to collect VOB/ VOC , business requirements, and prepares implementation plans for successful deployment. ... + Contributes to strategic initiatives such as the development of standardized best practices, offerings, services and development of associated tools & training. + Supports the lead technical representatives for a respective discipline and will work directly… more
- Sinclair Broadcast Group (Arlington, VA)
- …desired. Must have track record of success in Voice of the Customer ( VOC ) and Voice of the Business (VOB) requirements gathering. Change management implementation ... experience required. The Director, Business Optimization, will have direct line accountability to the VP Enterprise Transformation and work within the CIO's senior management team. **Specific Duties:** + Lead and promote a culture of high performance, lean and… more
- H&R Block (MO)
- …'next dollar spent' delivers the best ROI possible as measured by customer feedback ( VOC , CES) + Maintain a pulse on user feedback, deliver top-notch resolution of ... user issues, and provide meaningful insights to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams + Support the delivery of the customer care experience through innovati ve 1:1 and… more
- Oshkosh Corporation (Roy, UT)
- …Experience with dispatching, technician utilization management, service quality measures, VOC feedback, and KPI tracking. + Strong organizational, planning, ... decision-making, and problem-solving skills. + Working knowledge of Microsoft Office applications (Word, Excel). + Excellent oral and written communication skills with high attention to detail. + Experience in Program Management or Aftermarket Support roles… more
- Caterpillar, Inc. (Irving, TX)
- …all decisions for GTM concepts: marketing, financials, deployment readiness, and VOC /VOD collection. **What You Will Have:** + **Strategic Thinking:** Knowledge of ... the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. + **Effective Communications:** Understanding of effective… more
- MSA, The Safety Company (Cranberry Township, PA)
- …Designer), contributing to design decisions from concept through launch. + Engage in VOC (Voice of Customer) activities to uncover real user needs and champion those ... insights throughout the design process, supporting research activities, including the creation of illustrations, scripts, and pretotypes. + Challenge assumptions, advocate for the right solution, and remain flexible to deliver exceptional hardware products at… more