- WATTS (North Andover, MA)
- …products and applications using a variety of methods, including structured VOC interviews, customer visits, tradeshows and conferences, and Watts training seminars ... + Responsible for investigating new technologies, developing product architectures, specifications and generating technical roadmaps. + Responsible for design process from requirements gathering to final product specifications, including testing and validation… more
- Zions Bancorporation (Midvale, UT)
- …LEED-certified sustainable building that features include the use of low VOC -emitting construction materials. **Benefits:** + Medical, Dental and Vision Insurance - ... START DAY ONE! + Life and Disability Insurance, Paid Parental Leave and Adoption Assistance + Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts + Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays + 401(k) plan with company… more
- Zions Bancorporation (Midvale, UT)
- …+ LEED-certified sustainable building that features include the use of low VOC -emitting construction materials. **Req ID:** 068188 Equal Opportunity Employer It is ... the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic… more
- H&R Block (MO)
- …'next dollar spent' delivers the best ROI possible as measured by customer feedback ( VOC , CES) + Maintain a pulse on user feedback, deliver top-notch resolution of ... user issues, and provide meaningful insights to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams. + Support the delivery of the customer care experience through innovati ve 1:1 and… more
- Caterpillar, Inc. (East Peoria, IL)
- …collaborates with senior stakeholders and business users to collect VOB/ VOC , business requirements, and prepares implementation plans for successful deployment. ... + Contributes to strategic initiatives such as the development of standardized best practices, offerings, services and developing the associated tools & training. + Serves as the lead technical representative for a respective discipline and will work directly… more
- Caterpillar, Inc. (Irving, TX)
- …decisions related to marketing, financials, deployment readiness, and customer feedback collection ( VOC /VOD), ensuring that customer needs are at the center of every ... initiative. + Identify and pursue new opportunities to expand the VisionLink Full Fleet offering into untapped markets and customer segments, leveraging industry relationships and market insights to drive growth **What You Will Have:** + **Customer Focus:**… more
- Caterpillar, Inc. (Morton, IL)
- …collaborates with senior stakeholders and business users to collect VOB/ VOC , business requirements, and prepares implementation plans for successful deployment. ... + Contributes to strategic initiatives such as the development of standardized best practices, offerings, services and development of associated tools & training. + Supports the lead technical representatives for a respective discipline and will work directly… more
- Sinclair Broadcast Group (Arlington, VA)
- …desired. Must have track record of success in Voice of the Customer ( VOC ) and Voice of the Business (VOB) requirements gathering. Change management implementation ... experience required. The Director, Business Optimization, will have direct line accountability to the VP Enterprise Transformation and work within the CIO's senior management team. **Specific Duties:** + Lead and promote a culture of high performance, lean and… more
- H&R Block (MO)
- …'next dollar spent' delivers the best ROI possible as measured by customer feedback ( VOC , CES) + Maintain a pulse on user feedback, deliver top-notch resolution of ... user issues, and provide meaningful insights to product teams to improve the user experience . Own the relationship and feedback system with Tier 3 technical support teams + Support the delivery of the customer care experience through innovati ve 1:1 and… more
- Oshkosh Corporation (Roy, UT)
- …Experience with dispatching, technician utilization management, service quality measures, VOC feedback, and KPI tracking. + Strong organizational, planning, ... decision-making, and problem-solving skills. + Working knowledge of Microsoft Office applications (Word, Excel). + Excellent oral and written communication skills with high attention to detail. + Experience in Program Management or Aftermarket Support roles… more