- J&J Family of Companies (Santa Clara, CA)
- …claims for new product development releases. + Conduct Voice of Customer ( VOC ), Market Research, and Competitive Market Assessments in support of product development ... management of strategic relationships, consulting agreements, Advisory Board meetings, and VOC activities (calls, webinars, conferences, onsite labs, etc). + Support… more
- Honeywell (Santa Clara, CA)
- …actions. **Voice of Customer & Segmentation.** Know the types of Voice of the Customer ( VOC ) and apply VOC and Observational VOC (OVOC) by spending time ... of Customer & Segmentation.** Know the types of Voice of the Customer ( VOC ) and apply VOC and Observational VOC (OVOC) by spending time with customers.… more
- Citigroup (New York, NY)
- …Duties: Coordinate with technology partners to enhance the Voice of Client ( VOC ) process and platform. Closely collaborate with the technology team on maintenance ... and new enhancement items on the VOC portals (ie designing specifications, providing detailed logic, and...incorporate their feedback to conduct more reliable and efficient VOC survey and reporting portals. Work with other team… more
- Oshkosh Corporation (Hagerstown, MD)
- …of End-User and Channel Partner "Jobs to be Done"/ voice-of-customer ( VOC ), that inform sustainably differentiated value opportunities. + Strong collaborator to ... + Partner with various functions to hold virtual and JLG on-site voice-of-customer ( VOC ) events. + Participate in Product Definition Development and help translate … more
- Danaher Corporation (Wilmington, DE)
- …includes defining markets, identifying market problems, conducting Voice of Customer ( VOC ) research, analyzing the competitive landscape, and identifying new market ... Pharma markets. Define market size, identify market problems, and conduct regular VOC research to understand customer needs. Define customer personas for Pharma… more
- MyFlorida (Dade City, FL)
- …Maintains and inventories all medical supplies. Disburses WIC EBT and VOC /ID cards following standard procedure to eligible WIC participants. Instructs clients ... EBT card issuance letter. Records the necessary information on VOC /ID cards and EBT card log. Reviews all data...is required for recertification. Keeps security/separation and inventory of VOC /ID and WIC EBT cards. Loads benefits into WIC… more
- American Medical Association (Chicago, IL)
- …notes, action items and action tracking) within set time frame. + Uses VoC data and metrics to craft articles for AMA channels (AMAToday, MyConnection, Scoop, ... with Analytics team to make continuous improvements which evolve CXOne VoC data repositories, data visualization methods, and data release to stakeholders.… more
- Realtor (Austin, TX)
- …enablement and backlog management to TPM-style delivery support and Voice-of-Customer ( VOC ) synthesis You'll also manage the portfolio of Data Org products ... and tools focused on quality, accessibility, and cost-efficiency. + **Lead structured VOC efforts** (surveys, workshops, 1:1s) to prioritize platform pain points and… more
- Amazon (Seattle, WA)
- …and eliminate systemic defects to prevent future issues. The Voice of Customer ( VoC ) team builds Amazon's flagship suite of VoC products, connecting internal ... and self-service on boarding - Improve observability and measurement of the Amazon VoC mechanism (across our tools and federated dependencies). As a Data Engineer,… more
- Amazon (Seattle, WA)
- …are looking for a dynamic leader who will drive the Voice of the Customer ( VOC ) product roadmaps and deliver results at a global scale. In this role, you'll ... job responsibilities * Drive product strategy and execution for Voice of the Customer ( VOC ) * Define roadmaps and deliver on key metric goals * Partner with applied… more