- Marriott (Bethesda, MD)
- …vendors, and internal stakeholders to ensure that operators can efficiently interpret VOC signals and take action that positively influences Intent toT Recommend. ... platforms, or data-driven insights to drive the guest experience across two VOC platforms. o Responsible for updating and maintaining training materials and… more
- Henkel (Rocky Hill, CT)
- …promotions, product hero initiatives, and regional activations + Leverage data, VOC insights, and market trends to shape messaging, positioning, and marketing ... and measure campaign ROI + Skilled in data-driven decision making, leveraging insights, VOC , and market trends to guide strategy + Strong project management and… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Leadership** + Champion enterprise-wide CX transformation, including Voice of Customer ( VoC ) programs, journey mapping, and CX measurement frameworks. + Collaborate ... Familiarity with CX metrics (CES, CSAT, NPS) and processes (journey mapping, VoC programs). + **Digital & Health Tech Background:** Proven experience in health… more
- ALBEMARLE (Charlotte, NC)
- …and optimize campaigns for engagement and conversion. **Market Intelligence & VOC ** + Gather and analyze competitive intelligence, market trends, and customer ... events. + **Strong analytical skills** with experience in market research and VOC programs. + **Proficiency in marketing automation platforms** , CRM systems, and… more
- Graham Packaging Company (York, PA)
- …to achieve continuous flow. + Advocate for the Voice of the Customer ( VOC ) via process capability and defect elimination. + Assess standard work artifacts and ... deployment of Lean tools such as 5S, Visual Factory Aids, SMED concepts, VSM, VOC and Poke Yoke to improve plant safety, quality and throughput performance. +… more
- Elkay (Milwaukee, WI)
- …on research and analysis. + Conduct market and user research, leveraging VOC and usability testing to identify needs and communicate impactful value propositions. ... platforms, APIs, or query languages (T-SQL, oData) preferred. + Proficiency in VOC , customer journey mapping, and agile delivery practices. + Strong communication… more
- Alkegen (Rochester, NH)
- …to sell growth platforms and High Efficiency Filtration product portfolio utilizing VOC and VOM interviews/data + Drive product and business development initiatives ... OEMs, channel partners) + Gather and organize input from the VOM and VOC to suggest technologies and NBD opportunities + Generate and maintain customer pipeline… more
- AbbVie (Irvine, CA)
- …of Global Pipeline Commercialization and Strategy, PRM. + Identifies the needs for VOC , generate a VOC strategy and leverages combination of market research, ... competitive intelligence, and KOL insights to inform and evolve strategy. + Provide commercial insights to the R&D team to make sure the development strategy matches the customer needs to secure success of the company in the future commercialization. + Manages… more
- DuPont (Wilmington, DE)
- …product growth opportunities. . Continually monitor and refine Voice of Customer ( VOC ) through the product development cycle. . Create and execute end-user-based ... limited to qualitative and quantitative forms of field-based observation days and other VOC capture methods. . Maintain an awareness of trends in the industry and… more
- Medtronic (Santa Rosa, CA)
- …and lagging indicators to enhance therapy awareness. Gather Voice of Customer ( VOC ) input for product development purposes and deliver in executable format to ... marketing strategies, including tracking of leading and lagging indicators; gathering VOC input for product development purposes, and delivering in executable format… more