- The Hartford (Hartford, CT)
- … to drive business decisions. + Develop CX-related projects and pilots : Put VOC insights into action to leverage your analysis to impact business outcomes. ... research, and marketing & communications team. Reporting to the Director of CX for Small Business, you'll use your...Ensure coverage and accuracy. + Provide continuing education on VoC system and CX strategy : Train… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …or healthcare technology sector. + Shown success in both upstream ( strategy , VOC , innovation) and downstream (launch, commercialization, messaging) marketing ... your best self. Become a **maker of possible** with us. The Associate Director of Global Marketing, Point-of-Care (POC) Diagnostics is responsible for driving global… more
- Cole-Parmer (Charleston, SC)
- …and margins by strategically positioning and promoting products based on customer VOC and competitive insights . They will lead the commercialization process ... Job Title: Manager, Global Product Reports To: Sr. Director of Product Management Position Location: Charleston, SC...while maintaining ongoing communication to gather voice of customer ( VOC ) insights , address inquiries, and provide product… more
- Marriott (Bethesda, MD)
- …or data-driven insights to drive the guest experience across two VOC platforms. o Responsible for updating and maintaining training materials and resources as ... and Medallia) with QPower to improve guest experiences and on‑ strategy performance. The position partners across Global Quality (GQ)Performance Accountability,… more
- MSC Industrial Supply Co. (Davidson, NC)
- …growth along with an executable plan and accountability. + Drive voice of customer ( VOC ) to generate insights to improve the team and MSC's Safety offering. ... services and product growth. The role reports to the Director of Application Specialists in the MRO Business Unit...a customer focus and the goal of delivering actionable insights in alignment with MSC's MRO GO model. +… more
- Danaher Corporation (Waltham, MA)
- …Champion the product portfolio by proactively gathering and analyzing Voice of Customer ( VOC ) insights to clearly define customer needs and inform strategic ... product life cycle, including product performance management, portfolio curation and pricing strategy through robust data analysis that drives insights and can… more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... will operate at a strategic level, often interfacing with VP- and Director -level leaders, while also engaging directly with frontline leadership to identify… more
- ConvaTec (Lexington, MA)
- …and leadership with polish + Conduct market analysis and gather Voice of Customer ( VOC ) insights to inform product positioning and innovation roadmaps. + Develop ... pivotal role in shaping and executing the global marketing strategy for one of Convatec's most exciting and high-growth...strategies to optimise impact and ROI. + Support the Director of Global Product Marketing - Ostomy Care in… more
- ITT (Valencia, CA)
- …**Position Summary** The Customer Service Manager (CSM), under the direction of the Director (s) of Sales is responsible for all inside sales activity related to the ... results. + Serve as the voice of the customer ( VOC ) internally, track and present Customer Scorecards. + Maintain...sensitivity. + Identifies and drives options that support ITT's strategy /business goals as well as customer needs. + Negotiates… more
- Brady Corporation (Milwaukee, WI)
- …end user needs and how these will be met. + Gathers and analyzes customer insights via Voice of the Customer ( VOC ), Market Research, economic and technology ... maximizing sales & profitability under the supervision of our Director of Global Product Management. This is an onsite...competitive advantages and in alignment with a broad portfolio strategy that ensures the long term health of the… more