- Reynolds & Reynolds (Houston, TX)
- Position Description As a Voice \/Telephony Product Analyst, you will be responsible for overseeing the full product lifecycle, from technical specifications to ... responsible for writing designs, testing, and supporting software applications for our Voice applications. You will serve as the key liaison between cross-functional… more
- Bandwidth (Raleigh, NC)
- Sr. Software Development Manager ( Voice ) Raleigh, NC Apply Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps ... enterprises deliver exceptional experiences through voice , messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're… more
- Walmart (Bentonville, AR)
- …understand and act on behalf of customer and associate experiences? Within the Voice of the Experience (VOX) team, we harness data, insights, and storytelling to ... wide decision-making. + Building business cases and ad-hoc analyses to elevate the " voice of the experience" across the enterprise. + Defining approaches that reduce… more
- JPMorgan Chase (Wilmington, DE)
- …and impact drive business breakthroughs! As a Quant Analytics Associate, within the Voice Product Analytics team, you will use data analytics to improve customer ... data generation, definition, and retention. + Prioritize and manage Voice -IVR analytics tasks while independently identifying and implementing customer experience… more
- HP Inc. (Sacramento, CA)
- …**Job Description** The Collaboration Specialist is responsible for owning the Video/ Voice Solution focused selling activities aligned to an overall account strategy ... Responsibilities** * Use collaboration expertise to drive proactive initiatives for Video/ Voice solutions. * Provide expert support and lead technical sales leads.… more
- Janus Henderson Investors (Denver, CO)
- …services + Support end-users' day-to-day telephony needs + Assist with managing incoming voice issues and working to resolution + Close audit findings as identified ... with the Microsoft Teams cloud-based telephony platform + Maintain global voice recording solutions for regulatory compliance adherence + Familiarity with… more
- Principal Financial Group (Des Moines, IA)
- …that shapes the future of our customer experience. We're looking for a Voice of Customer (VOC) Operations Analyst who is passionate about understanding what ... customers need-and even more passionate about turning those insights into strategies that matter. In this role, you'll lead the next stage of our VOC program, using Qualtrics and other tools to design how we listen, analyze, and act on customer feedback across… more
- Aston Carter (Seattle, WA)
- …engagement trends and experience in marketing analytics. + Familiarity with voice of customer/feedback programs and survey creation. + Strong stakeholder management ... skills and the ability to work autonomously. + Experience in basic data analysis and the ability to explain results. + Experience with Qualtrics or other survey platforms is a plus. + Background in similar industries or previous experience with our… more
- ProMedica Health System (Monroe, MI)
- …Part time **Shift:** Variable (United States of America) **Job Summary:** As a Voice Operations Specialist, you will serve as the main communication contact for ... ProMedica hospitals. In this role, you will operate the phone system and manage all outside phone calls and internal calls. You will also dispatch officers and document security activities. You will be responsible for paging emergency information, physicians,… more
- JPMorgan Chase (Chicago, IL)
- …impact while developing your skills and advancing your career. As a Data Owner on the Voice Data Team, you will play a key role in enabling the business to drive ... faster innovation through the use of its data, while ensuring that data is of good quality and well-protected. You'll be accountable for data in the product that is created, provisioned, or consumed to support business objectives, advanced analytics, business… more