- The Hertz Corporation (Oklahoma City, OK)
- …Operations, Fleet, Technology, and Policy teams to implement long-term fixes. + Champion " voice of the customer " insights from recovery cases to inform product, ... leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you...brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional… more
- LiveRamp (San Francisco, CA)
- …best practices, integrating them into the team's evolving methodology + Represent the voice of the customer for Product & Engineering teams, delivering ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Amazon (Bellevue, WA)
- …fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that ... to explain complex delivery instructions for a hard-to-find location? Amazon Delivery's Customer Experiences team (ADX CX) is seeking our next Senior UX Designer… more
- PCB Piezotronics, Inc. (Depew, NY)
- …Logistics (ie; consolidations, blanket orders, special contract requirements). + Documents appropriate " Voice of the Customer " feedback. + Cooperates with all ... PCB is a wholly-owned subsidiary of Amphenol Corporation. With a focus on Total Customer Satisfaction for both our internal and external customers, we have a strong… more
- Cardinal Health (Columbus, OH)
- …with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- Airtable (Austin, TX)
- …model to meet the needs of our customers and business + Serve as the voice of the customer internally by engaging in internal product discussions, translating ... organization and drive outcomes-no code needed. As a Scaled Customer Success Manager, you will work with a wide...innovative and impressive customers across all segments to deliver customer success at scale. Our team builds and delivers… more
- PagerDuty (Harrisburg, PA)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Proofpoint (Boston, MA)
- …be able to articulate customer business requirements and serve as the customer voice internally + Working knowledge of email security concepts and frameworks ... individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of… more
- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...Manager, you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and… more
- Access Dubuque (Dubuque, IA)
- …ensuring strong adoption, retention, and engagement throughout the customer lifecycle. + Customer Advocacy: Act as the voice of the customer , capturing ... Enterprise Customer Success Representative **McGraw Hill** 1 Positions ID:...your hard work makes. We're looking for an **Enterprise Customer Success Representative** to support colleges and institutions. This… more