- Concentrix (Boise, ID)
- …or more of the following areas: Consulting, user centered design, voice /digital bot/channels, customer experience, industry vertical(s), contact center ... Home (https://jobs.concentrix.com/) "Job Details **Senior Solution Architect- Customer Experience - CX Solutioning** Other Account Management Location United States… more
- Caterpillar, Inc. (Aurora, CO)
- …dealer and customer relationships through frequent visits and proactive engagement. + Provide Voice of Customer (VOC) and Voice of Dealer (VOD) insights ... so we can all enjoy living in it. Caterpillar's Customer Solutions Core Regions Division (Core) has an exciting...opportunity as a **Senior Territory Account Manager** within the Customer Facing Managed Accounts Team. The Senior Territory Account… more
- Howmet Aerospace (Whitehall, MI)
- …and enhance customer relationships. Responsibilities include: + Owners of "portfolio" of customer accounts-front line eyes, ears, and voice for customer ... Operation and is the on-site representative for an assigned customer account portfolio. This position acts as a ... insights; helps external stakeholders by providing their internal voice ; thinks critically and prioritizes well; timely in response… more
- Intuit (San Diego, CA)
- …maximize the value of Intuit's APIs, integrations, and product suite. + **Relentless Customer Advocacy:** Bring the customer 's voice into Intuit's strategy ... Strategy:** Influence Intuit's product vision, strategy, and roadmap by infusing Voice of Customer (VoC), external conditions, and enterprise trends… more
- ALBEMARLE (Charlotte, NC)
- …Marketing Leadership: Craft differentiated value propositions and go-to-market strategies; Lead Voice of Customer (VOC) initiatives to uncover unmet needs ... Drive and utilize market-backed analysis through foundational work in voice of customer , trends & drivers, competitive threats, and scenario analysis. Drive… more
- ALBEMARLE (Charlotte, NC)
- …Marketing Leadership** : Craft differentiated value propositions and go-to-market strategies; Lead Voice of Customer (VOC) initiatives to uncover unmet needs and ... Drive and utilize market-backed analysis through foundational work in voice of customer , trends & drivers, competitive threats, and scenario analysis. Drive… more
- Capital One (Richmond, VA)
- … experience to inform business decisions. CI delivers on this mandate through an enterprise voice of customer system that includes an arsenal of customer ... team, you'll be tasked to:** + Manage a portfolio of dynamic Voice of Customer feedback products, driving new builds and enhancements to existing capabilities +… more
- Xylem (Morton Grove, IL)
- …current and future products by conducting product related market research supported by Voice of Customer received through on-going visits to customers and other ... annual pricing and product rationalization activities. Branding + Brings regional voice of customer for global product branding decisions + Ensure the product… more
- Realtor (Austin, TX)
- …plans, tracking timelines, milestones, and deliverables in coordination with Program Management. Voice of Customer + Assist in planning and executing pre-launch ... teams regarding onboarding best practices. Post-Launch Optimization + Collecting and organizing Voice of Customer feedback for product roadmap consideration. +… more
- Edwards Lifesciences (Naperville, IL)
- …reimbursement changes, and emerging technologies. + Conduct competitive analysis and voice -of- customer research to inform product positioning and lifecycle ... product capabilities and compliance requirements. + Serve as the voice of the customer in internal planning...+ Serve as the voice of the customer in internal planning and product development discussions. **Program… more
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