- Subaru of America (Camden, NJ)
- …processes and monitors critical workflows. Additionally, by collecting and reporting on Voice of Customer (VOC) insights, informs operational strategies and ... to support in-operation telematics training. + Collects and reports on Voice of Customer (VOC) feedback to inform operational strategies and improve service… more
- Robert Half Office Team (Little Rock, AR)
- …and validate incoming surgery product usage cases for accuracy. Serve as the customer -facing voice , offering creative solutions to resolve issues. Provide phone ... Description Job Title: Customer Service Representative Location: Remote - Candidate must...the Role We are seeking a detail-oriented and proactive Customer Service Representative to join our team. In this… more
- L3Harris (Greenville, TX)
- …procedures ensuring system performance and capabilities meet system requirements. + Translate the voice of the customer into system level requirements. + Perform ... Understand physical architecture incorporating RF, satellite communications (SATCOM), radios, voice (RoIP, VoIP), video, and data capability across multiple security… more
- American Medical Association (Chicago, IL)
- …tools. + Experience preferred serving as lead 'scrum product owner' representing the voice of customer , business, and user within agile software development team ... professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for,… more
- ITW (Austin, TX)
- …categories in the Professional Automotive Aftermarket channel. This role will lead Voice -of- Customer (VOC) initiatives to identify market insights and trends and ... growth and achieve Business Unit objectives. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + ** Customer Intimacy:** Gain strong understanding of voice of customer… more
- Capital One (Mclean, VA)
- …the Strategy Group at Capital One was created by CEO mandate to capture the voice of the customer to inform business decisions. CI delivers on this mandate ... of feedback across all of Capital One. CI has built an enterprise voice of customer system that includes an arsenal of surveys and tools, digital platforms to… more
- Edwards Lifesciences (Naperville, IL)
- …to predict/drive future needs for current and future customers + Collect and interpret voice of customer (VOC) in order to define market requirements and ... and external communications. + Conduct regular brand health assessments using customer insights, market trends, and competitive analysis to inform strategic… more
- GS1 US (Ewing, NJ)
- …Here are a few more details about the role (other duties may be assigned): ** Customer & Market Insight** + Conduct voice -of- customer research and data ... level play a vital role and provide a meaningful voice on issues that affect consumers across the country....ensuring alignment with organizational goals for digital commerce and customer experience. You will maintain and communicate a clear… more
- Teradyne (North Reading, MA)
- …+ Build CTD's reputation as a market leader in AI-enabled test solutions. + Support Voice of Customer (VoC) and Voice of SEG (VoSEG) engagements to ... Test Division integrates product management and development to rapidly address emerging customer needs. We are seeking a visionary AI Product Manager to spearhead… more
- Meta (Washington, DC)
- …LLM-powered insights, Analytics Agent, and advanced data analysis techniques 6. Perform Voice of Customer analysis using helpdesk data, sentiment analysis, and ... experience with journey mapping, empathy mapping, and user interview methodologies 38. Voice of Customer analysis experience with sentiment analysis and feedback… more