- GetWellNetwork, Inc. (Bethesda, MD)
- …based on demonstrated customer ROI. + Serve as a senior customer advocate, ensuring voice -of- customer feedback shapes roadmap priorities and ... Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel:...Travel Required Company Revenue: ~$80M (targeting $250M growth trajectory) Customer Base: 125+ Health System Clients Opportunity: We are… more
- Alight (IN)
- …/ Failure throughout Graduation) + **Work Experience of 4 - 6 years for International Customer Service " Voice "** + Prior Customer Service experience would be ... Alight. Learn more at careers.alight.com. **(THE ROLE)** **Analyst - Customer Service (T3)** The Analyst - Customer ...- Customer Service (T3)** The Analyst - Customer Service represents the Service Center which is responsible… more
- CARMAX (Columbus, OH)
- …service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for ... way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and… more
- Catalent Pharma Solutions (Winchester, KY)
- …firm-zones; purchase order requirements; delivery requirements; limits of liability. + Relays Voice of Customer to leadership, host and facilitates Client ... ** Customer Account Manager** **Position Summary** + Monday-Friday 8...commercial manufacturing, and roots in industry-leading Glatt technology. The Customer Account Manager acts as the primary site contact… more
- Intuit (San Diego, CA)
- …world-class customer experiences through our partner network. As a key advocate and voice for customer and expert needs, you will play a crucial role in ... **Overview** Join the Intuit Customer Success team as a Principle Service Delivery...and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused on achieving… more
- Tucson Electric Power (Tucson, AZ)
- …into strategies that enhance customer and employee experiences. + Design and implement Voice of the Customer and Voice of the Employee programs to ... net promoter scores. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse … more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …and continuous improvement. You will take full ownership of frontline performance, represent the voice of the customer , hold a high bar for results, and dig ... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of the customer within the organization, influencing… more
- Northramp LLC (Reston, VA)
- …+ Lead CX research and analysis efforts-including journey mapping, voice -of- customer assessments, stakeholder interviews, and identification of service ... IT Performance Metrics & Customer Experience Senior Leader + Reston, VA +...Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects… more
- Savers | Value Village (El Paso, TX)
- …the appropriate departments, using basic problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports. **Essential ... **Description** **Job Title: Customer Service Specialist II** **Who we are:** As...on:** Support Savers mission and vision by providing exceptional customer service responding to inquiries from internal and external… more
- Nestle (Bridgewater, NJ)
- …between sales and marketing as well as other cross functional partners by providing voice of customer . This person also needs to be effective in influencing ... of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, budget… more