- EchoStar (Englewood, CO)
- …overall customer experience. **Job Duties and Responsibilities** As a Voice of Customer ( VOC ) Data Scientist, you'll be instrumental in shaping our ... for DISH/SlingTV, prioritizing areas for improvement. + Collaborate with Voice of Customer ( VoC ) team...disseminate CX data . + Develop and maintain customer feedback dashboards and VoC insight reports,… more
- Intuit (San Diego, CA)
- …org** and holds **end-to-end Data Science accountability** for customer experience, voice of customer ( VoC ) insights, data infrastructure, and ... + Lead the teams managing Customer Experience (CX), Voice of Customer ( VoC ) data science, survey and data infrastructure, reporting and analytics… more
- Subaru of America (Camden, NJ)
- …scoring calculations, and priority items. Collaborates cross-functionally to analyze Voice of Customer ( VOC ) data , uncover insights into the customer ... for developing the strategy and managing the operations for Voice of Customer ( VOC ) programs...Serves as Subaru of America (SOA) thought leader on customer experience and leverages data /insights to influence… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** We're seeking a strategic and data -driven Senior Analyst to join our Voice of Customer ( VoC ) Program team at Baylor Scott & White Health ... expand into additional CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data ...the organization to ensure alignment and support for the Voice of Customer ( VoC ) program.… more
- Siemens Energy (Raleigh, NC)
- …forecasting Order Input, support team members in collecting and processing voice of customer ( VOC ) data to help advance new product development, product ... approach to include proper preparation, pre-call planning, cross-selling, development of customer facing questions and customization of our solutions based on… more
- Microsoft Corporation (Redmond, WA)
- …broader category and industry. + Report data -driven product channel insights from partners (eg, voice of the customer [ VOC ] data ) back to the ... Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth. As an **Accessories Category Manager** , you'll… more
- Hubbell Power Systems (Aiken, SC)
- …suppliers, and internal teams. + Collecting and analyzing Voice of the Customer ( VOC ) data to inform business decisions and product development. ... Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting… more
- ALBEMARLE (Charlotte, NC)
- …**corporate events** . + **Experience managing Voice of Customer ( VoC ) programs** , including survey design, data analysis, and collaboration with ... establish strong customer relationships and drive continuous improvements based on VoC data . + **Cross-Functional Collaboration** : Ability to partner with… more
- Ralliant (Chandler, AZ)
- …and maintains order and sales forecasts for assigned programs. Assess VOC ( voice of customer ) data to identify business opportunities and recommend ... the scope of work, schedule requirements, program budget, contractual requirements, and data items. * Develops and maintains positive customer relationships and… more
- Ralliant (Hollister, CA)
- …and maintains order and sales forecasts for assigned programs. Assesses VOC ( voice of customer ) data to identify business opportunities and recommend ... The Program Manager is responsible for the proposal effort, customer support, and management of their respective programs for those specific customers requiring a… more
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