- Intuit (New York, NY)
- …to customer , expert, and business problems + Use Voice of the Customer ( VOC ), feedback loops, and data analytics to identify friction points and ... Partnership & Program Execution** + Collaborate with Product, Engineering, Data , Marketing, Tax, and Customer Success to...interactions) at the flagship location + Act as the voice for local operations in strategic decision forums **Talent… more
- NRG Energy, Inc. (Houston, TX)
- …with customer journey mapping and voice of the customer ( VoC ) programs. . Familiarity with data visualization and reporting tools (eg, Power BI, ... deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, implementing,… more
- The Boeing Company (Seattle, WA)
- …value stories. + **Market Intelligence & Lead Generation:** Leverage market data , Voice of Customer ( VOC ) insights, analytical models, and economic ... aviation traffic, gaining insight into market dynamics and demand drivers. + ** Data Analytics & Visualization:** Utilize data analysis tools and visualization… more
- Amazon (Seattle, WA)
- …and serve our customers. We are seeking a UX Designer to reimagine Amazon's suite of Voice of Customer ( VoC ) products, which are critical for analyzing ... identifying trends, and driving proactive solutions across Amazon. Our VoC products are used by teams globally across Amazon...customer experience. As a UX Designer in the Voice of Customer product space, you will… more
- Oshkosh Corporation (Hagerstown, MD)
- …through understanding of End-User and Channel Partner "Jobs to be Done"/ voice -of- customer ( VOC ), that inform sustainably differentiated value opportunities. ... with various functions to hold virtual and JLG on-site voice -of- customer ( VOC ) events. + Participate...intelligence into evidence supported attributes. + Analyze market informed VoC data , "Jobs to be Done" and… more
- Intuit (San Diego, CA)
- … Experience (CX) practice within the organization. The team will be accountable for our Voice of Customer ( VOC ) Feedback Loop: Leading the elimination of ... customer -facing support teams to identify, synthesize and prioritize VOC and VOE data , building business cases for change and driving implementation of… more
- Tucson Electric Power (Tucson, AZ)
- …into strategies that enhance customer and employee experiences. + Design and implement Voice of the Customer and Voice of the Employee programs to ... promoter scores. This role is responsible for capturing the voice of the customer and working cross-functionally...and project + Champions usage of multiples sources of customer insights, including VOC , analytics, direct … more
- ZOLL Medical Corporation (Broomfield, CO)
- …in the clinical needs and product use cases across various markets. + Be the Voice of the Customer for assigned products, developing customer requirements ... their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have a job....time to be a part of ZOLL!Job SummaryThe Code Data Product Manager is a critical position to support… more
- TE Connectivity (PA)
- …closely with the customer and TE sales/SA/FAE/PM in getting the right and clear VOC ( voice of customer ) and convert to a TE design conceptualization and ... Product Engineer II - Remote High Speed Data Connectors **At TE, you will unleash your...programs to continuously improve quality, and cost, while meeting customer requirements and may support and implement product extensions… more
- nVent (Anoka, MN)
- …including revenue growth, margin improvement, cost reduction, quality, and delivery. + Conduct voice of the customer ( VOC ), primary, secondary, and ... implement product line strategies/roadmaps and technology plans for our data center cooling products globally. + Define and implement...+ Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic… more