- CARMAX (Columbus, OH)
- … service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer ( VoC ) processes. ♦ Meet or exceed CarMax ... guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including… more
- DHL Express, Inc. (Tempe, AZ)
- …DMAIC, Gemba 5S, ImpAct, PDs and all other FC tools required to support improvement based on Voice of Customer ( VOC ) and/or Voice of Business (VOB) + ... is a role dedicated to support and drive First Choice improvement activities, customer experience analysis through VOICE and engagement in general. **Key… more
- Lilly (Indianapolis, IN)
- …that integrates diverse digital journeys and incorporates customer expectations and Voice of the Customer ( VoC ) across the Lilly.com ecosystem. ... UX testing and partner feedback. + Serve as a data -driven advocate for both the customer and...and external partners. + Strong understanding of UX principles, VoC , digital data gathering, UX measurement, and… more
- ITW (Troy, OH)
- …with Engineering to align project priorities, timelines, and development progress. + Translate VOC ( Voice of Customer ) insights into actionable product ... tactical management of assigned product categories to drive profitable growth, customer -back innovation, and commercial excellence. This in-office role will bridge… more
- DuPont (Wilmington, DE)
- …to assessing and pursuing product growth opportunities. . Continually monitor and refine Voice of Customer ( VOC ) through the product development cycle. ... market research, and stay aware of industry trends, while continuously refining Voice of End-User throughout the product development cycle aligned to the long-term… more
- Palo Alto Networks (Santa Clara, CA)
- …leaders, IT, and R&D. + ** VoC , Analytics & Competitive Strategy** : Utilize Voice of the Customer ( VoC ) and advanced analytics, alongside competitive ... the Senior Product Leader defining and executing the vision for our AI-first Customer Support platform. You strategically own the roadmap for key technologies like… more
- Datavant (Little Rock, AR)
- …from complexity and enabling teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop Voice of ... Datavant is a data platform company and the world's leader in...organization builds and communications products that are informed by customer insight, executed efficiently, and understood by the market.… more
- Gilead Sciences, Inc. (Foster City, CA)
- …for execution. **Enterprise CX Leadership** + Champion enterprise-wide CX transformation, including Voice of Customer ( VoC ) programs, journey mapping, and ... pillar-CX, Digital Health & AI Solutions-that will redefine patient and customer experiences across the healthcare ecosystem. This initiative strengthens our… more
- Cole-Parmer (Buffalo, NY)
- …+ Build and maintain relationships with Key Opinion Leaders (KOLs), design and execute Voice of Customer ( VoC ) initiatives to gather feedback, identify ... creating and delivering marketing programs for product categories or customer segments + Analytical; understands data management...Hands-on work in new media, social, and online + Customer insights experience including a VOC toolkit… more
- Access Dubuque (Dubuque, IA)
- …barriers to access & growth. Build & deploy alignment strategies. Serve as the voice of the customer ( VOC ) for internal stakeholders, build relationships ... Health services. Research, collect, analyze & synthesize information / data to support growth initiatives, projects, strategies & leadership...& care delivery systems. Act as an advocate & voice of the physician as customer . +… more