- Fortive Corporation (Everett, WA)
- …+ **Collaborate** with cross-functional teams to identify innovation opportunities for Fluke. + ** Voice of the Customer ( VOC )** : Lead immersive ... role is key to Fluke's innovation process, ensuring new concepts meet customer needs, are aligned with Fluke's business objectives, and are validated through… more
- Graham Packaging Company (York, PA)
- …Analyze lines for constraints and bottlenecks to achieve continuous flow. + Advocate for the Voice of the Customer ( VOC ) via process capability and defect ... Manager's responsibilities are to: + Use observation, questioning and data measurement to fully understand and categorize yield and...such as 5S, Visual Factory Aids, SMED concepts, VSM, VOC and Poke Yoke to improve plant safety, quality… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …on launch plans, implementation support, and commercial execution. + Serve as the global voice of customer in core team engagements and new product development ... efforts, including VOC gathering, customer journey mapping, and positioning...in competitive, fast-moving diagnostics markets. + Strong critical thinking, data -driven decision-making, and ability to translate customer … more
- ARAMARK (Dallas, TX)
- …strategy into clear, executable plans and ensure high-quality, timely delivery across all touchpoints. ** Voice of the Customer ( VOC ) Strategy** + Develop and ... calendar that adapts to real-time trends, business shifts, and customer insights. + Use data to optimize...own a site-specific VOC program to capture customer sentiment and behavior. + Analyze and synthesize insights… more
- Medtronic (Northridge, CA)
- …and roadmap to align with company objectives and market opportunities. + **Champion Customer -Centricity:** Incorporate VOC insights and data into product ... will be the architect of our product vision, the voice of the customer , and the champion...work to create transparency in product portfolio decision-making with data -driven business cases aimed at exceeding our financial objectives.… more
- Nordson Corporation (Carlsbad, CA)
- …the building and training for prototype builds and beta test versions. + Supports Voice -of- Customer ( VOC ) discussions with customers as required. + Other ... to develop and execute test plans that provide sound data proving designs meet the highest standards regarding safety,...Noise level is usually moderate. Travel Required Estimated 5% ( Customer VOC & project meetings) #LI-CL1 Interested?… more
- Global Industrial (Buford, GA)
- …SOPs and documentation related to tool usage, configurations, and operational processes. 5. Voice of the Customer & Feedback Integration * Partner with QA ... and ensure initiatives deliver measurable impact. 3. Reporting & Data Analysis * Develop and own regular reports and...and VOC teams to analyze NPS, CSAT, survey results, and… more
- Sinclair Broadcast Group (New York, NY)
- …financial analysis. + Facilitation across management and staff levels. Co-location and virtual. + Voice of the Customer data collection and analysis. + ... of working and driving ongoing scale and growth. Advanced data analysis skills required for root cause analysis, process...Practice desired. Must have track record of success in Voice of the Customer ( VOC )… more
- Staples (Framingham, MA)
- …CX innovation and journey improvements. . Customer & Analytics Expertise o Act as VOC ( Voice of Customer ) and FullStory champion, embedding customer ... category needs with long-term journey improvements. They champion the customer voice , oversee funnel performance and testing,...customer experience design with rigor in analytics and data -driven decision making. . Customer Focused: Deep… more
- ITW (Greenville, SC)
- …make informed decisions about current and future product direction forITW Hartness. + Conduct Voice of the Customer ( VOC ) interviews to explore market and ... product, and market data and draw actionable conclusions + Experience collecting voice of customer feedback, identifying customer value propositions, and… more