- Coinbase (Des Moines, IA)
- …report to the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and ... engineering teams building customer-facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define and execute a… more
- Houston County (Houston County, GA)
- …resolve problems; contacts command/supervisory personnel by radio, telephone, pager/beeper, voice mail, etc., for emergency response and critical incident ... suspects; questions, fingerprints, and photographs suspects; completes appropriate documentation; enters data into computer system. + Performs data entry… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …and continuous improvement. You will take full ownership of frontline performance, represent the voice of the customer, hold a high bar for results, and dig deep to ... pain points, and equip frontline agents with the tools, training, and brand-aligned voice needed to deliver exceptional service. You must reside in one of these… more
- Publicis Groupe (Chicago, IL)
- …directly to the SVP, Media Quality, and collaborate with Product, Engineering, and Data Science to build modular AI agents, data visualizations, tools, and ... been disseminated. You'll lead internal investigations and guide team members through data analysis and insights. Acute attention to detail and understanding of… more
- Datavant (Little Rock, AR)
- Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data ... platform is powered by the largest, most diverse health data network in the US, enabling data ...teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop … more
- Houston County (Houston County, GA)
- …resolve problems; contacts command/supervisory personnel by radio, telephone, pager/beeper, voice mail, etc., for emergency response and critical incident ... to/from county jail or other locations as required. Performs data entry functions by keying data into...ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated… more
- Coinbase (Augusta, ME)
- …you'll work hand-in-glove with our Comms team to ensure we speak with one voice : clear, empathetic, credible, and aligned to Coinbase's values. This is a role for ... dashboards that drive accountability. * Manage crisis responses, including data -breach communications, scam advisories, and trust building post-incident. * Champion… more
- CenterWell (Helena, MT)
- …involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. We are seeking a Senior ... measurable value in highly matrixed healthcare settings. You will serve as the voice of the customer, working across clinical, operational, and technical teams to… more
- Tucson Electric Power (Tucson, AZ)
- …us reach this commitment. **What you will do:** + Lead enterprise-wide data -driven decision-making by translating insights into strategies that enhance customer and ... employee experiences. + Design and implement Voice of the Customer and Voice of...in this role will deliver powerful stories through complex data , generates deep insight into the needs, motivations, passions,… more
- Sprinklr (TN)
- …feedback, and omnichannel contact center management - enabling enterprises to unify data , break down silos, and act on real-time insights. Today, 1,900+ enterprises ... to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high… more