- Regions Bank (Charlotte, NC)
- …designing and implementing Amazon Connect contact center solutions, including multi-channel voice , chat, and messaging. + Hands-on experience with Contact Flows, ... flow failover design + Experience designing Skill-based routing, Omnichannel workflows ( voice , chat, SMS) and Callback and queue management strategies + Knowledge… more
- Wayfair (Boston, MA)
- …guide us as we build a better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to be an equal opportunity employer. We ... information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy...better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to… more
- Caterpillar, Inc. (Peoria, IL)
- …dealers. With over 1.5 million connected assets worldwide, our teams use data , technology, advanced analytics, telematics, and AI capabilities to help our customers ... and outside consultants to gain industry trends and collect voice of the customer and voice of...to leverage that information in creating customized customer solutions. ** Data Gathering & Analysis:** Knowledge of data … more
- The Walt Disney Company (Burbank, CA)
- …their needs and translate them into clear technical requirements. You'll be a key voice in helping the team balance and prioritize competing requests. + **Own the ... 3+ years of proven experience in building, shipping, and maintaining complex, data -driven web applications in a production environment. + **Expert-Level Python &… more
- Humana (Fort Lauderdale, FL)
- …identify educational needs based on reports and presenting information. + Utilize data analytics tools to assess coding quality, identify error patterns, and monitor ... external standards. + Participate in cross-functional teams to improve documentation, data integrity, and workflow processes + Building ongoing relationships with… more
- GE HealthCare (Chicago, IL)
- …ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. The ... part of the transformation, IA is creating a modern, data -driven program with a LEAN mindset. The IA function...into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a… more
- V2X (Virginia Beach, VA)
- …services for the SURTASS mission systems. + Update and maintain Technical Data Packages (TDP) for mission systems. + Perform exterior maintenance and preservation ... and repair of multi security enclave large Internet Protocol (IP) data networks, digital computers, microprocessors, cloud computing environments, and distributed … more
- Citigroup (Tampa, FL)
- …strategy for the development of staff. + Drives improvement opportunities arising from Voice of Customer (VOC) of Voice of Employee (VOE) questionnaires. ... leadership. Strong senior stakeholder management experience. + Experience in Reference Data Management. Familiarity with external products and services that add… more
- Wayfair (Boston, MA)
- …senior leadership through all stages of the product-development lifecycle. + Triangulate data from multiple inputs to inform design and product strategy. + Represent ... the voice of our customers (suppliers and shoppers) in product...for highly technical experiences, unfailing advocacy for the user, data -driven approach, and strategic thinking. Bonuses: + Experience designing… more
- Iron Mountain (Raleigh, NC)
- …solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, ... their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about… more