- ECP (Chicago, IL)
- …strengthening the internal systems that power all functions that create our customer experience . In partnership with the VP of Customer Experience , ... experience in this next chapter of ECP. This role reports to the VP of Customer Experience and is positioned as a strategic leader who strengthens our … more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... will operate at a strategic level, often interfacing with VP - and Director-level leaders, while also engaging directly with...is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex… more
- McorpCX (CA)
- About Us McorpCX have been pioneers in the customer experience (CX, EX and now XM) movement since 2002, and we are growing rapidly. As you are no doubt aware, ... understand and evolve the quality and productivity of their customer experience , measuring, managing and improving customers'...portfolio of inbound inquiries. You will report to our VP - Market Development and work closely with our… more
- PennyMac (St. Louis, MO)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple ... monitor workflows and queues to ensure service levels are met. The Assistant Vice President Customer Experience will : + Directly supervise employees… more
- Amazon (Seattle, WA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... for managing demand intake, organizing supportability scenarios to influence VP + business decisions, and ensuring infrastructure and EC2 teams...with the ability to drive significant impact on the customer experience as well as the business.… more
- Call Your Mother Deli (Washington, DC)
- …The CX Manager reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values & Expectations: + Vibrant - You ... learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX)… more
- JPMorgan Chase (New York, NY)
- …at the heart of a fast-growing organization. **Job Summary** As a Vice President , Business Manager in Customer Experience , Marketing, Benefits and Credit ... **Required Qualifications, Capabilities, and Skills** + 5+ years of experience or equivalent expertise in strategy consulting, corporate strategy, business… more
- Lumen (Little Rock, AR)
- …we digitally connect the world and shape the future. **Position Overview** The Vice President , Customer Financial Services & Financial Intelligence (CFS/FI) ... complex, multi-year programs that improve accuracy, efficiency, transparency, and customer experience . The VP partners closely with the Controller,… more
- JPMorgan Chase (New York, NY)
- As an Experience Design Vice President in Card CoBrand, you will play a pivotal role in shaping the user experience across our products and services. ... visually appealing but also accessible and user-friendly, enhancing the overall customer experience . In this role, you'll be responsible for leading design for… more
- JPMorgan Chase (New York, NY)
- … with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in Branded Card, you will play a ... visually appealing but also accessible and user-friendly, enhancing the overall customer experience . In this role, you will be responsible for leading design… more